- Otsuka America Pharmaceutical Inc. (Albany, NY)
- ** Customer Engagement Model** Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, ... better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The local… more
- Verint Systems, Inc. (Albany, NY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... and plans. + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Successful track record of… more
- Amazon (New York, NY)
- …apply! Basic Qualifications - Bachelor's degree - 7+ years of construction cost management experience - 5+ years of program or project management experience ... Description At Amazon, we're working to be the most customer -centric company on earth. To get there, we need...data and metrics to determine and drive improvements - Experience owning program strategy, end to end… more
- Wilson Language Training (Albany, NY)
- …in conjunction with internal and external partners, and create visuals to illustrate program impact. + Gather and synthesize customer data to inform ... internal and external audiences. + Utilize findings to guide program improvement activities. + Respond to customer ...related field or equivalent combination of education and research experience . + Experience + 5 to 10… more
- Walgreens (Sidney, NY)
- …as required by state law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients by greeting them and ... complaints in a timely manner and answers questions to ensure a positive customer experience . Models and shares customer service best practices. +… more
- MTA (New York, NY)
- …or trade program certifications. Where applicable, with required practical work experience accompanied thereto for a total of four (4) years: A four (4) ... strives to provide a safe and reliable commute, excellent customer service and rewarding opportunities to its employees. R...least two (2) years of a full-time Electrical Apprenticeship Program , plus two (2) years of full-time experience… more
- City of New York (New York, NY)
- …- Perform operational audits to ensure quality assurance and fraud controls within the program and across the CurRent NYC system. Customer Service and Payment ... HRA sends over 100,000 paper checks to landlords each month. To enhance customer service, increase efficiency, and reduce agency costs, a phased implementation is… more
- Fresenius Medical Center (Commack, NY)
- … customer service philosophy. Adheres to the FMCNA Compliance Program , including following all regulatory and division/company policy requirements. Functions as ... sage and clean work environment. **DUTIES / ACTIVITIES** : ** CUSTOMER SERVICE:** + Responsible for driving the FMCNA culture...years of LPN experience + No dialysis experience required + Offering 10-12 week training program… more
- HSBC (Buffalo, NY)
- …or General Education Development Test + Minimum of 2-5 years proven and progressive customer service and sales experience (Banking experience preferred not ... Center Premier Specialistyou will: + Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact… more
- Amazon (New York, NY)
- …information between different stakeholders and resolves any potential issues that impact customer experience and business continuity. The Senior Supply Chain ... program from building the most scalable, agile, and customer obsessed transportation network. They also facilitate the flow...data sets, identify trends, and be able to drive Customer Experience without compromising on time. In… more