• Customer Information Representative

    City of New York (New York, NY)
    … Information Representative, Exam #7042 or Exam #1157 or be eligible under the 55a program . The Permit and Customer Service Group seeks to hire five (5) ... described in "2" above. College credit may be substituted for the experience in a customer service, help desk or public information capacity on the basis of 30… more
    City of New York (08/13/25)
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  • Senior Customer Solutions Engineer - IMS…

    Rocket Software (Albany, NY)
    …years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change ... management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10%… more
    Rocket Software (08/08/25)
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  • Customer Success Manager - East

    Sprinklr (NY)
    …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than… more
    Sprinklr (09/23/25)
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  • Long Term Care Customer Service…

    Excellus BlueCross BlueShield (Rochester, NY)
    …plans. * Identifies and follows through on issues impacting MedAmerica and customer experience . * Develops effective internal working relationships for improved ... Level I: * High School diploma or GED. * Customer service experience preferred. * Knowledgeable in...in group health and/or dental insurance, retirement plan, wellness program , paid time away from work, and paid holidays.… more
    Excellus BlueCross BlueShield (09/02/25)
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  • Customer Success Agent II (Seattle, WA)

    Coinbase (Albany, NY)
    …mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing (ie. job duties):* ... critical customer issues at the root cause and eliminate defects in the customer experience . * Proactively identify customer needs before they become an… more
    Coinbase (08/09/25)
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  • Sr Dir Customer Care & Service Recovery

    The Hertz Corporation (Albany, NY)
    …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
    The Hertz Corporation (07/24/25)
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  • Customer Success Manager, Biopharma

    Datavant (Albany, NY)
    …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... to build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
    Datavant (09/20/25)
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  • Temporary Customer Account Specialist

    American Packaging (Rochester, NY)
    Temporary Customer Account Specialist Rochester, NY (http://maps.google.com/maps?q=Engineered,+Laminations+and+Co+Rochester+NY+USA+14613) Description At American ... to continue propelling our shared success into the future. Temporary Customer Account Specialist LOCATION:Rochester, NY SUMMARY:The Temporary Customer Account… more
    American Packaging (09/13/25)
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  • Manager, HED Customer Success, West Coast…

    Cengage Group (New York, NY)
    …needed to achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree ... of experience without a college degree + Prior people leadership experience leading customer success, initiatives, projects, or teams and implementing… more
    Cengage Group (10/02/25)
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  • Customer Service Manager

    Momentive Performance Materials Inc. (Niskayuna, NY)
    …knowledge of the Order to Cash process; Master's degree in SAP or similar ERP; customer -focused. Leadership experience in a customer service role or within ... are preferred for this role + 3+ years of Customer Service managerial experience . + Experience...based on years of service. + Student debt pay-off program . + Professional development programs and courses. + Wellness… more
    Momentive Performance Materials Inc. (09/26/25)
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