- Capital Region BOCES (Albany, NY)
- …and maintenance of e-learning technologies, and the emphasis of this position is in customer service. The work of a Program Coordinator I (E-Learning Technology) ... technology activities supported by a BOCES Regional Information Center (RIC). The Program Coordinator I (e-Learning Technology) series differs from other Program … more
- M&T Bank (Buffalo, NY)
- …skills, and achievement of sales goals. + Playing a key role in the Customer Experience , Relationship Management ( customer assessments, profiling for sales ... **Overview:** The Community Branch Management Program (CBMP) is an accelerated leadership development ...MS/MBA) candidates with: + Minimum Cumulative GPA 3.0 + Customer facing/retail work experience + Outstanding written… more
- Lumen (Albany, NY)
- …lead strategic, cross-functional initiatives that drive operational excellence and customer satisfaction. This role combines client-facing program leadership ... degree in engineering, business, or a related field. + 10+ years of experience in program management, ideally within technology or telecommunications. +… more
- Amazon (New York, NY)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... - Drive customer advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer … more
- LiveRamp (New York, NY)
- …enhancements and improvements. **You Have:** + 3-5 years Enterprise B2B SaaS Customer Success Management or Account Management experience , with specific emphasis ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...at DSPs, SSPs, Exchanges, or Publishers. + Must have experience in complex renewal negotiation & reseller training. +… more
- The Raymond Corporation (East Syracuse, NY)
- …You’ll Be Doing: * Serve as the primary liaison for an assigned customer , ensuring an exceptional experience through proactive, responsive communication. * ... and recommend process improvements. What We’re Looking For: * 5+ years of customer support, account management, or related experience , with demonstrated success… more
- Suburban Propane (Malone, NY)
- …for overtime pay based on business needs. **Qualifications** * Minimum of 3 years of experience in a customer service role * Minimum of a High School diploma ... **Overview** We are currently looking for a Customer Relations Specialist to play a pivotal role...match and immediate vesting + A new employee training program and many opportunities for continued learning and career… more
- PNC (New York, NY)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... will lead a team of 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio. You will own… more
- American Airlines (New York, NY)
- …+ This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for planning, leading and coordinating all phases of ... include but not limited to departure dependability, baggage handling performance, customer experience , budget and adhoc analysis + Interfaces and… more
- Google (New York, NY)
- …teams on a daily basis regarding customer advocacy. + Ensure a positive customer experience through day-to-day activities, and work as an advocate for our ... Experience managing cross-functional or cross-team projects. + Experience in customer reference marketing or ...advocacy content. + Execute the day-to-day implementation of our customer reference program for the vertical(s) you… more
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