- Justworks (New York, NY)
- …are constantly looking for new and innovative approaches to streamline processes and manage customer experience . By joining the team now, you will have an impact ... + Work closely with internal stakeholders to deliver a customized onboarding experience for each individual customer brought onto the Justworks platform… more
- Zoom (New York, NY)
- … experience and a proven track record servicing large spend, strategicaccounts Previous experience working in a Client or Customer Success role within one of ... We are looking for an amazing Customer Success Manager (CSM) to join our team....to present to executive and key decision makers. CRM experience with Gainsight and Salesforce.com is preferred. Ability to… more
- Amazon (New York, NY)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion 2+ years in a … more
- Amazon (New York, NY)
- …you develop into a better-rounded professional. Basic Qualifications - 10+ years of experience in product management or technical program management - 7+ years ... with cloud computing platforms and services - Knowledge of customer success operations and methodologies - Experience ...of customer success operations and methodologies - Experience with AI/ML implementation in enterprise tools - Track… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …plans. * Identifies and follows through on issues impacting MedAmerica and customer experience . * Develops effective internal working relationships for improved ... Level I: * High School diploma or GED. * Customer service experience preferred. * Knowledgeable in...in group health and/or dental insurance, retirement plan, wellness program , paid time away from work, and paid holidays.… more
- NASCO (Albany, NY)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... commitments, managing customer expectations, building positive customer relationships, and ensuring that NASCO products and service levels meet customer 's… more
- Amazon (New York, NY)
- …in digital advertising. Key job responsibilities *Manage product activation and overall customer experience for strategic web and streaming TV publishers. ... complex opportunities in digital advertising. In this organization you'll experience the benefits of working in a dynamic, entrepreneurial...*Employ a consultative, customer obsessed, and long-term approach to build productive relationships… more
- Mastercard (New York, NY)
- … -B.A./BS Degree in an analytical/economic /business management disciplines - Experience managing teams within Customer Success or Professional Services ... and governments realize their greatest potential._ **Title and Summary** Customer Success Team Lead The CS Team Lead will...clients Evangelize the adoption of Dynamic Yield products Utilize program management skills to drive all aspects of project… more
- Amazon (New York, NY)
- …of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer ... all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive… more
- Global Foundries (Malta, NY)
- …to enable program success. + Achieve revenue goals and derive customer satisfaction. Other Responsibilities: + Perform all activities in a safe and responsible ... or work experience + Experience 3 Years Experience in Manufacturing or Customer Facing Engineering Role + Language Fluency - English - Written and… more