- Rocket Software (Albany, NY)
- …years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change ... management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10%… more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …plans. * Identifies and follows through on issues impacting MedAmerica and customer experience . * Develops effective internal working relationships for improved ... Level I: * High School diploma or GED. * Customer service experience preferred. * Knowledgeable in...in group health and/or dental insurance, retirement plan, wellness program , paid time away from work, and paid holidays.… more
- Coinbase (Albany, NY)
- …mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing (ie. job duties):* ... critical customer issues at the root cause and eliminate defects in the customer experience . * Proactively identify customer needs before they become an… more
- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- Datavant (Albany, NY)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... to build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- American Packaging (Rochester, NY)
- Temporary Customer Account Specialist Rochester, NY (http://maps.google.com/maps?q=Engineered,+Laminations+and+Co+Rochester+NY+USA+14613) Description At American ... to continue propelling our shared success into the future. Temporary Customer Account Specialist LOCATION:Rochester, NY SUMMARY:The Temporary Customer Account… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …knowledge of the Order to Cash process; Master's degree in SAP or similar ERP; customer -focused. Leadership experience in a customer service role or within ... are preferred for this role + 3+ years of Customer Service managerial experience . + Experience...based on years of service. + Student debt pay-off program . + Professional development programs and courses. + Wellness… more
- SHI (Albany, NY)
- …effective communication with customers and internal teams to ensure a positive customer experience and foster trust. **Role Description** + Onboard customers ... with key customers and partners to ensure a positive customer experience and foster trust + Collaborate...- Intermediate + Ability to articulate Cisco Smartnet renewal program - Intermediate **Other Requirements** + Completed Bachelor's Degree… more
- Mondelez International (NY)
- …Mission to Lead the Future of Snacking. Make It With Pride.** You oversee customer relationships and work in partnership with them to define and execute a winning ... growth strategy for both Mondelēz International and the customer . **How you will contribute** You will: + Develop...your future and accelerate your career and the following experience and knowledge: + Leading and inspiring others while… more