- Walgreens (Allentown, PA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... complaints in a timely manner and answers questions to ensure a positive customer experience . Models and shares customer service best practices. +… more
- Guidehouse (Philadelphia, PA)
- … Program Blueprints and detailed program designs, including defining the desired customer and customer experience , the mix of programs and services, ... **What You Will Do** **:** The Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical… more
- Highmark Health (Harrisburg, PA)
- …goals. Direct corrective action as needed to maintain the viability of the Program . + Develop and maintain positive customer relationships. Deliver presentations ... + None **Preferred** + PMP certification or equivalent training **SKILLS** + Experience with customer relationship management + Presentation skills + Negotiation… more
- PPL Corporation (Allentown, PA)
- …the invoice/payment process and updates/ Q/A to the financial systems. 17. Has expert experience in Project/ Program Management and can lead in the coaching and ... 3. Familiarity with electric utilities equipment and processes 4. Customer interface experience 5. Strong written, oral,...updates/ Q/A to the financial systems. 17. Has expert experience in Project/ Program Management and can lead… more
- Grant Thornton (Philadelphia, PA)
- Grant Thornton is seeking a IT Field Desktop Technician, known as a Customer Experience Associate internally to join the team in Philadelphia, PA. Summary: The ... goal of the Customer Experience Associate (CX Associate) is to...and vision insurance programs and the firm's employee assistance program . Interns also receive a minimum of 72 hours… more
- BAE Systems (York, PA)
- …phases of work, coordinate and lead LMI Integrated Product Team (IPT) Meetings with Customer , support staff, and program management. + Assist with development of ... military and industry standards to advise your combat vehicle program and team. You will be the main point...prepare the logistics product configuration status tracker as a customer deliverable. + Analyze engineering and maintainability data to… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with ... a highly concierge "white glove" service team that will manage the patient experience from start to finish by providing program information, eligibility,… more
- Penn Medicine (Philadelphia, PA)
- …across several departments/entities, academic involvement (research initiatives, resident program ), special clinical programs, multiple clinical specialties, complex ... championing quality initiatives with the providers and staff * maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators*… more
- SAP (Newtown Square, PA)
- **Requisition ID: 433741** **Work Area: Customer Service and Support** **Expected Travel: 0 - 60%** **Career Status: Professional** **Employment Type: Regular Full ... Newtown Square, PA location to support a long-term engagement between the customer and SAP including adoption, consumption, and operation of SAP centric solutions.… more
- PNC (PA)
- … loyalty and grows customer share of wallet through a differentiated customer experience . Meets service level agreements on lead and referral follow up ... Relationship Management **Competencies** Accuracy and Attention to Detail, Coaching Others, Customer Experience Management., Customer Retention, Effective… more