- Coinbase (Austin, TX)
- …(GCS) organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
- Cengage Group (Houston, TX)
- …validation activities (eg, UX testing) are implemented effectively to drive a seamless customer experience . + **Detail program health** with actionable ... Management Lead will collaborate with Product Management, User Experience Development, Content Creation, Go-to-Market, Sales, Customer ...** Experience ** : At least 5 years of experience in technology program management that demonstrate… more
- Amazon (Austin, TX)
- …topology and deployment of emerging programs. Drives programmatic improvements and best-in-class customer experience . Leads program definition and execution ... programs and projects * Identifies and recommends optimizations for program execution based on competitive analysis, customer ...and retail operations. Basic Qualifications - 3+ years of program or project management experience - 3+… more
- Verint Systems, Inc. (Austin, TX)
- …both strengths and shortcomings of the program management process and perceived customer experience . + Leads a program team, including customer ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity...key member of Professional Services, the role of the Program Manager is to serve as a customer… more
- RTX Corporation (Richardson, TX)
- …**prior to start date** + Demonstrated Earned Value Management and/or P&L management experience + Customer -facing program leadership experience , with ... and budgets while supporting strategic planning efforts, solutions for program problems, contract negotiations, and managing customer ...a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve ... a CSR, you will have the opportunity to utilize your customer service skills and experience , as well as critical thinking skills, to support American consumers… more
- Coinbase (Austin, TX)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead, a pivotal role focused on ... program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. *… more
- Howmet Aerospace (Wichita Falls, TX)
- … with launching new product development programs, including working directly with the customer . Program /project management experience is required + Employees ... the production launch of all programs. They will ensure each program meets or exceeds original customer and internal program commitments (delivered on time,… more
- Amazon (Austin, TX)
- …insights and identifying actions we can take to improve the customer experience and conversion for the program . Basic Qualifications - Currently enrolled in ... experience . Jrs. who participate in the Jr. Developer Program routinely acknowledge the valuable learning experience ...metrics and business cases around key performance of this program . - Use a customer backwards approach… more
- CyrusOne (Dallas, TX)
- …operational excellence. **Qualifications:** + 10+ years of experience in customer success, service delivery, or program management within hyperscale, cloud, ... We are seeking a Global Customer Experience Partner - Hyperscale to...change, and problem management frameworks (ITIL). + Certification in Program or Project Management (PMP, PgMP, or Lean Six… more