- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... performance evaluations to drive continuous improvement. + Handle escalated customer issues and ensure timely resolution. + Collaborate with...or a related field (preferred). + 2+ years of experience in a supervisory role within a BPO or… more
- MongoDB (TX)
- …cases. This role solves technically sophisticated problems, gains incredible cross-stack experience , works with top-notch people in the business, networks with ... vision, accelerate customers' time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications… more
- OneMain Financial (Dallas, TX)
- …across the organization, enabling business units to leverage insights to optimize customer experience and product performance. + **Governance & Compliance:** ... products and analytics solutions that drive business growth and optimize customer experiences. **Key Responsibilities:** + **Set Strategic Direction:** Own the… more
- Mass Markets (TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... country where the job is based. Subject to the program and location of the position + Must be...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
- Indorama Ventures (Houston, TX)
- …awareness and compliance. + Launch new certifications aligned with business strategy. ** Program and Process Development ** + Lead local Quality and Product Safety ... non-conformance teams and manage internal/external nonconformities. + Investigate system NCRs, customer complaints, and root cause failures. + Manage internal and… more
- Penske Automotive (Round Rock, TX)
- …to join our team. Our Delivery Coordinators are a critical part of the customer experience at our dealership. Product Specialists are responsible for preparing ... to Glassdoor's Best Places to Work. + Comprehensive benefits program , including health care options (medical, dental, and vision)...a drug screen. Be a part of the best customer experience team in the automotive industry… more
- Entergy (The Woodlands, TX)
- …plans and budgets. Prioritizing large construction projects to meet customer commitments and Asset Management Reliability and Infrastructure goals. Interfaces ... closely with Major Accounts and Customer Service groups on large revenue, highway DOT projects....position** Bachelor's degree in related field or equivalent work experience . **Minimum experience required of the position**… more
- MongoDB (Austin, TX)
- …of quota-carrying experience in Sales or Account Management, or similar customer -centric role with direct revenue responsibility + A proven track record of ... In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a… more
- Samsung SDS America (Plano, TX)
- …problem-solving, and organizational skills + Self-motivated, enthusiastic, team player + Prior experience in sales or customer service roles is a plus ... for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung...and achieve sales targets for both revenue growth and customer satisfaction. ‒ Monitor and report on progress toward… more
- AutoZone, Inc. (Houston, TX)
- …sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience . Join a vibrant team dedicated to reaching ... team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to… more
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