- Cengage Group (Houston, TX)
- …data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify ... other product analytics tools to tag the end-to-end digital experience , collect the right data, and create metrics and...customer response to product changes and measure the business… more
- PNC (Farmers Branch, TX)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... ensure high quality code standards. * Individual needs to have proven experience in leading architecture design discussions, creating technical roadmaps, and driving… more
- Caterpillar, Inc. (Irving, TX)
- …to transform broad ideas and concepts into clear goal alignment and desired customer requirements/experiences + Lead definition of major experience elements - ... will set the foundation for a best-in-class digital shopping experience at Caterpillar, and want to work with a...understand our customers' needs and workflow, including voice of customer and performance analytics, as well as our business… more
- Amazon (Dallas, TX)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team is responsible for providing support to ... rely on advanced robotics technology to fulfill and ship customer orders. In this role on the MSP CX...experience with statistical analysis tools, data visualization, and program management - Experience leading disciplined technical… more
- Amazon (Dallas, TX)
- …open box items; get the most value out of Amazon's products; improve the customer returns experience ; and reduce defects, waste, and cost in reverse logistics ... the Amazon Worldwide Returns & ReCommerce team! Basic Qualifications 2+ years of program or project management experience . Bachelor's degree or equivalent. … more
- Lumen (San Antonio, TX)
- …and alarms. In the process of network restoration notifies management and program office with risk potential and an impact assessment. **The Main Responsibilities** ... (NOC) customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols. + Analyze network troubles, assess… more
- PNC (Dallas, TX)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... 5. Working with distributed teams / multiple time zones Experience working with: - Empower LOS - ADO ...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Qualus (Austin, TX)
- …their needs and ensure contract requirements and specifications are met. + Perform customer training and consulting on OMS modeling and application tuning to ensure ... ensure systems are implementedin accordance withindustry best practices. + Travel to customer sites and work directly with customers to successfully deliver, test,… more
- PNC (Dallas, TX)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... hours Incident/problem management including 24/7 on-call support REQUIRED: 1-3 years experience with the following: * Linux OS administration and/or security (Red… more
- PNC (Dallas, TX)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... degree in Computer Science, Information Technology, Cybersecurity, or equivalent experience . - 3+ years of experience in...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more