- Fannie Mae (Plano, TX)
- …answer critical questions * Skilled in Excel * Skilled in Microsoft Teams * Experience using Salesforce CRM Multifamily Customer Engagement - Customer and ... compelling leadership position, you will lead efforts to oversee customer network development and customer support activities,...conferences and lender events. * Travel is required. *THE EXPERIENCE YOU BRING TO THE TEAM* *Minimum Required … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call… more
- Nelnet (Brownsville, TX)
- …as well as thorough training to ensure you are equipped to provide a superior customer experience . Each day your goal is to empower our customers to manage ... their student loans by providing a superior customer experience . Nelnet is committed to providing...loan repayment, life insurance & AD&D insurance, employee assistance program , employee stock purchase program , tuition reimbursement,… more
- Walgreens (Katy, TX)
- **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with ... pharmacy systems to obtain patient and drug information and process prescriptions. ** Customer Experience ** + Engages customers and patients by greeting them… more
- Walgreens (Brownsville, TX)
- **Job Description:** **Job Objectives** Models and delivers a distinctive and delightful customer experience . Registers sales on assigned cash register, provides ... obtain patient and drug information and process prescriptions. **Job Responsibilities/Tasks** ** Customer Experience ** + Engages customers and patients by… more
- Textron (Fort Worth, TX)
- … Service Facilities \(CSF\) Network Manager, Americas** Reports to the Sr\. Manager Customer Experience , US/Latin America and Global Network\. This individual is ... and strategy for the Americas service center network as developed by the Customer Experience leadership team\. Determine appropriate cost sharing for services… more
- Huntington National Bank (Austin, TX)
- …The AML Product Manager owns complex regulatory-related product capabilities, ensuring that the customer experience and business goals remain at the forefront of ... used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is… more
- Mass Markets (Dallas, TX)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when ... as applicable + Follow the processes of the Client program and perform all tasks in a courteous and...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
- Mass Markets (Dallas, TX)
- …each week across the country to resolve support issues and ensure a best-in-class customer experience . You will need to be confident, fully engaged, a team ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Coinbase (Austin, TX)
- …skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. *What you'll be doing (ie. job duties):* * Lead a ... * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, productivity and quality metrics for… more