- PNC (Houston, TX)
- …to modernize our Tech stack, transform marketing capabilities, and deliver best in class customer experience . We are accelerating our role as a growth driver for ... an inclusive and collaborative culture. We are investing in a newly formed Customer Relationship Marketing team and are seeking an innovative thought leader with a… more
- American Airlines (Dallas, TX)
- … customer service tools to streamline processes and enhance the overall customer experience **All you'll need for success** **Required Qualifications** + ... Word, Excel, PowerPoint, and Outlook **Preferred Qualifications** + Strong passion for Customer Experience Excellence + Strong analytical skills as demonstrated… more
- Oshkosh Corporation (Springtown, TX)
- …The Customer Advocate Lead plays a critical role in ensuring an exceptional customer experience by acting as a bridge between customers, internal teams, and ... service delivery meets company standards. By combining strong product knowledge with program support responsibilities, the Customer Advocate helps strengthen … more
- Mass Markets (Killeen, TX)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (Killeen, TX)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- SpaceX (Bastrop, TX)
- …customers. + Continuously monitor enterprise industry trends and best practices to enhance customer experience . + Collaborate + Work with internal leaders and ... role focuses heavily on collaborating internally, building the Enterprise Customer Success program , and leading the support...QUALIFICATIONS: + Bachelor's degree and 7+ years of professional experience in customer operations, customer … more
- Amazon (Austin, TX)
- …The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, ... and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work...a product - 7+ years of technical product or program management experience - Experience … more
- Celestica (Houston, TX)
- …The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers ... new program introductions and product transfers between sites **Ideal Experience ** + Relevant experience in leading account engagements with responsibility… more
- Nutanix (Austin, TX)
- …Opportunity** Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong ... play a vital role in developing a brand new customer financing program , working closely with cross-functional...workflow. **What You Will Bring** + 10+ years of experience in customer financing and channel sales… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …growth * Work in close collaboration with internal teams to ensure outstanding customer experience * Establish and maintain regular client interaction and ... Success Partner plays a key role within the Advantage program , sharing insight gained from clients directly back to...tool, lifestyle management programs and more. \#LI-KB5 **Skills:** + Customer Experience Management **What you can expect… more
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