- Celestica (Houston, TX)
- …Scorecard, and Demonstration of Celestica Technical Capability and Roadmap alignment with Customer + Supports NPI Director and Technical Program Director/Manager ... & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer &...monitor or on numbers and other detailed data. **Typical Experience ** + Minimum 10 - 12 years of technology… more
- Amazon (Austin, TX)
- …Many of your projects will involve developing generative AI solutions to improve the customer experience . You will help enable LLMs to author content to ensure ... Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies...a diverse group of UX designers, researchers, writers, and program managers with a shared mission to make every… more
- PagerDuty (Austin, TX)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies… more
- Datavant (Austin, TX)
- …**What You Bring** + 5-7 years of experience in product management, program management, customer experience , or a similar cross-functional coordination ... Success, Sales, and Marketing to develop an end-to-end VOC program , including tools, processes, and feedback loops that capture...and ensure teams stay on the same page. + Experience gathering and synthesizing customer insights and… more
- PNC (TX)
- …Results-Oriented, Technical Support **Competencies** Accuracy and Attention to Detail, Customer Experience Management., Decision Making and Critical Thinking, ... serve. We are all united in delivering the best experience for our customers. We work together each day...opportunity to contribute to the company's success. As a Customer Service Representative, you will provide routine service support… more
- Brink's (Coppell, TX)
- …large financial institutions. This role is a key influencer in shaping customer experience strategy, driving alignment of service processes and performance ... Sr. Director-Level Leadership Traits + Enterprise Strategic Leadership: Define and execute customer experience strategies aligned with enterprise goals. + … more
- Emerson (Austin, TX)
- …geographies. For This Role, You Will Need: + Minimum of 5 years of experience in professional services, planning, or customer engagement roles. + Proven ability ... Job Summary Are you passionate about driving strategic customer outcomes through professional services? Join our team...degree (Engineering, MBA or equivalent) is a plus. + Experience with program management tools and methodologies.… more
- Rocket Software (Austin, TX)
- …years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change ... management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10%… more
- HD Supply (New Braunfels, TX)
- …and company objectives. Oversee training and quality metrics of a multi-site customer care organization. Identify and create training materials to support business ... objectives. Manage the customer escalation problem resolution team and processes. **Major Tasks,...and industry-specific sales programs, national new product and new program launches, Business Analytics and various other strategic initiatives.… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 3 **SAP Short Name:** MG3 ... **Job Title:** Customer Focused Team Manager 3 **Job Code:** MG3-OPS-CFT **Job...of customers. + The CFT direct reports will include program management and some if not all of SCM… more