- Pearson (Austin, TX)
- …help facilitate the ability of school-based employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides ... staff and customers to evolve their understanding of our program and Education Management Systems. The Part-Time Customer...fully resolve the issue. Research is aided by prior experience , Salesforce call flows, Connexus Help, Guides, and other… more
- Mass Markets (Killeen, TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... technical issues, and promote products and services all while delivering abest-in-class customer experience . You'll interact with hundreds of customers each… more
- Mass Markets (Killeen, TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... sell new products and services, and ensure a best-in-class customer experience . In addition to being the...material to stay up to date on changes to program knowledge, systems, and processes + Adhere to all… more
- Enverus (Houston, TX)
- …results on delivering/exceeding goals on time, with an attention to detail. + Experience managing and prioritizing multiple customer requests in a fast-paced ... relationships and bonds with management, director, and executive-level client base. Experience effectively setting and managing customer expectations +… more
- Mass Markets (Killeen, TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Oracle (Austin, TX)
- …Education, Psychology, Behavioral Science, or a related field. + 5+ years' experience in client-facing advisory, or project/ program management roles. + ... comfort facilitating workshops and EBR/QBRs with senior leaders. + Data analysis and customer journey mapping experience . + Ability to exercise discretion in… more
- Mass Markets (Killeen, TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (Dallas, TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (Killeen, TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short Name:** MG2 ... **Job Title:** Customer Focused Team Manager 2 **Job Code:** MG2-OPS-CFT **Job...indirect supervision to subordinate team leaders professional employees (ie, Program Managers) performing diverse roles. Work requires application of… more