- Zoom (Austin, TX)
- …This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled ... across our customer base while being deployable for high-impact ... campaigns + Workflow and use case catalogs + Program Management: Execute one-to-many initiatives including ongoing office hours,… more
- Celestica (Richardson, TX)
- …tasks such as, but not limited to, the following: + Manages a customer dedicated team including Operational Program Management, Production, Engineering and ... executives and/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading other senior level… more
- GovCIO (Austin, TX)
- …work independently and as a team leader in a hybrid-remote work environment + Experience documenting customer issues and requests + Excellent verbal and written ... Develop, prepare and present daily and weekly status reports to the customer on ticket counts, tickets resolved, performance metrics, and classifications and… more
- The City of Houston (Houston, TX)
- …MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a High School Diploma or a GED EXPERIENCE REQUIREMENTS Two (2) years of Customer Service experience . ... diploma/GED + Associate's degree or Higher 02 Please indicate your verifiable working experience in a fast pace, multi-tasking customer service environment or a… more
- Fresenius Medical Center (Houston, TX)
- …values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part ... clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction… more
- Oracle (Austin, TX)
- …+ 10+ years leading large cross-functional technical programs + 15+ years of experience in program /project management, release management, or related field + ... Leader who run large cross OCI programs independently and represent the org and program needs in all exec forums + Experience efficiently and effectively… more
- Quality Technology Services, LLC (Wilmer, TX)
- …partner with a strong engineering orientation. The ideal candidate will have experience in electrical and mechanical systems and possess knowledge of large-scale ... to achieve 100% uptime and 100% compliance with all customer SLAs. + Assist in all site construction activity...professional equivalent. + Five or more years of direct experience with engineering related activities in a technical or… more
- Mass Markets (Killeen, TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... country where the job is based. Subject to the program and location of the position + Must be...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
- SAP (Houston, TX)
- …organization. The role requires a minimum of 12 years of professional experience in enterprise software/IT, including substantial customer -facing presales or ... advisory role + 4 years of relevant SAP BTP and/or Platform-as-a-Service (PaaS) experience in a customer -facing role + Expertise with Business Technology… more
- Caterpillar, Inc. (Irving, TX)
- … customer focused organization. **Products and Services:** **Level Extensive Experience :** + Oversees development activities for multiple products or product ... and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals,… more