- Mass Markets (Dallas, TX)
- …and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, ... of project openings available. Schedules vary by site and program however we can usually find something that works...new products and services, and ensure best in class customer experience . In addition to being an… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations… more
- Amazon (Dallas, TX)
- …- Drive customer advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer ... transformation with a proven record of thought leadership, business case development, realizing customer benefits, and change management experience - 2+ years of… more
- Amazon (Austin, TX)
- …effortless, seamless, and empathetic. Your work will directly impact the overall customer experience , which is critical to Amazon's continued success. The ... organizations while staying connected with the customers and dive deep on customer experience , architecture, and technical details. You will work across… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... of your team. This is a management-level position. Prior experience in management, supervisor, or customer service...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Killeen, TX)
- …A strong customer service background is necessary to provide world-class customer experience . You will interact with hundreds of customers each week ... country to resolve support issues and ensure a best-in-class customer experience . In addition to providing exceptional...country where the job is based. Subject to the program and location of the position + Must be… more
- Amazon (Austin, TX)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... product or program management, product marketing, business development, or technology experience - 5+ years of end-to-end product delivery experience Amazon… more
- Celestica (Houston, TX)
- …one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... and execution. + Coordinates & hosts regular (as needed) program tracking or business meetings with the customer...within the local existing Health and Safety guidelines **Typical Experience ** + Twelve plus years of relevant experience… more
- AireSpring (Dallas, TX)
- …by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has ... "Best in Show," "Best Telecom Deal" and "Top Channel Program ". Job Summary: The Customer Success Service...with Sales, Product, and Support teams to ensure seamless customer experience . Key Responsibilities: + Client Relationship… more
- SHI (Austin, TX)
- …with Microsoft product road map, transition to the cloud, and ensuring a positive customer experience with SHI. The Customer Success Manager is responsible ... with customers and internal teams to ensure a positive customer experience and foster trust. This position...- Intermediate * Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree… more