- Mass Markets (Dallas, TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (Killeen, TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Wells Fargo (San Antonio, TX)
- …focus is to define and drive a transformational strategy to improve customer experience and business profitability, while also ensuring effective risk ... focus is to define and drive a transformational strategy to improve customer experience and business profitability, while also ensuring effective risk… more
- Amazon (Dallas, TX)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... - Drive customer advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer … more
- Mass Markets (Dallas, TX)
- …and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, ... of project openings available. Schedules vary by site and program however we can usually find something that works...new products and services, and ensure best in class customer experience . In addition to being an… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations… more
- Amazon (Austin, TX)
- …Many of your projects will involve developing generative AI solutions to improve the customer experience . You will help enable LLMs to author content to ensure ... Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies...a diverse group of UX designers, researchers, writers, and program managers with a shared mission to make every… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... of your team. This is a management-level position. Prior experience in management, supervisor, or customer service...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Killeen, TX)
- …A strong customer service background is necessary to provide world-class customer experience . You will interact with hundreds of customers each week ... country to resolve support issues and ensure a best-in-class customer experience . In addition to providing exceptional...country where the job is based. Subject to the program and location of the position + Must be… more
- SHI (Austin, TX)
- …with Microsoft product road map, transition to the cloud, and ensuring a positive customer experience with SHI. The Customer Success Manager is responsible ... with customers and internal teams to ensure a positive customer experience and foster trust. This position...- Intermediate * Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree… more