- Dodge Construction Network (Austin, TX)
- …with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and solution-oriented approaches providing ... practices, and insights to customers to improve retention and customer experience . This is a full-time position...and ensure customer satisfaction + Execute successful customer engagement program through customer … more
- Cisco (TX)
- …for outcomes and mitigates risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you someone who puts customers at ... the center of everything you do? Our Customer Success and Experience team empowers customers...senior roles, ie: graduating from tactical to strategic, leading program execution and/or portfolio management + 8+ years of… more
- Amazon (Austin, TX)
- …to ensure that the voice of the customer comes through in data-driven Customer Experience Impact (CXI) metrics. As a Data Engineer, you will partner with ... impact of customer issues, changes to our policies, and optimizing the customer experience through causal analysis of data. Basic Qualifications - 3+ years… more
- Mass Markets (Killeen, TX)
- …A strong customer service background is necessary to provide world-class customer experience . You will interact with hundreds of customers each week ... country to resolve support issues and ensure a best-in-class customer experience . In addition to providing exceptional...country where the job is based. Subject to the program and location of the position + Must be… more
- Amazon (Austin, TX)
- …effortless, seamless, and empathetic. Your work will directly impact the overall customer experience , which is critical to Amazon's continued success. The ... organizations while staying connected with the customers and dive deep on customer experience , architecture, and technical details. You will work across… more
- American Airlines (Dallas, TX)
- …and subject matter expert for products they support + Liaise with other Customer Experience Delivery groups and Airport analysts and with business owner(s)/ ... + Have a key role in designing airport agent work processes and developing customer facing policies and procedures representing Customer Care and the Airport… more
- PagerDuty (Austin, TX)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies… more
- Celestica (Houston, TX)
- …one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... and execution. + Coordinates & hosts regular (as needed) program tracking or business meetings with the customer...within the local existing Health and Safety guidelines **Typical Experience ** + Twelve plus years of relevant experience… more
- Amazon (Austin, TX)
- …experienced Senior Product Manager to lead initiatives across marketplaces to improve the customer experience . The role is highly collaborative and presents a ... Manager will build the right telemetry to use defect information to drive customer experience improvements throughout the consumer business. We work with … more
- Amazon (Austin, TX)
- …we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO. We didn't ... About the team Andon Cord (AC) is a flagship Customer Service program that manifests our commitment...to enable more reliable downstream defect resolutions that drives customer experience improvements throughout the consumer business.… more