- Adecco US, Inc. (Fountain Valley, CA)
- …- Friday 8:00am - 5:00pm **Responsibilities:** This temporary position provides support to the Customer Feedback Program Management Team. + Work with ... many processes, region lists and signed forms. + Support management with the retail-facing customer feedback programs...field representatives in specific areas of the Hyundai Retail Experience Survey Program . + Support management… more
- Confluent (Sacramento, CA)
- …Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve their ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Newegg Inc. (Diamond Bar, CA)
- … leading cross-functional projects and driving continuous improvement initiatives. + Vendor management experience related to customer service technology is ... of 5 years of progressive experience in customer service operations or contact center management ....US-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, and generous time off for… more
- Silicon Valley Power (Santa Clara, CA)
- …up to six (6) years. * Two (2) years of experience in customer related programs, project management , building facilities management , or writing, ... three (3) years experience leading, supervising, managing, and coordinating customer related programs, project management , building facilities management… more
- PagerDuty (San Francisco, CA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer… more
- LiveRamp (San Francisco, CA)
- …enhancements **Requirements and Qualifications** + 3-5 years of project management experience OR experience in customer -facing roles, such as ... to deliver on business strategy (adoption, use case definition, stakeholder management ) for large enterprise customers. Our Live/Insights Customer Success… more
- Crane Aerospace & Electronics (Burbank, CA)
- …assuming accountability for overall success of assigned product development programs. Program management responsibilities extend from customer proposal, ... qualification testing / certification compliance and production readiness reviews. Program success is measured by customer satisfaction...Qualifications:** + ** Experience :** 5 to 10 years' experience in Program Management or… more
- LA Care Health Plan (Los Angeles, CA)
- …of audit and consulting projects via written reports and oral presentations to Customer Solution Center management . Collaborates with business units in audit ... for regulatory and internal audits. Regulatory compliance: Works closely with Customer Solution Center Management to determine and handle effectiveness/accuracy… more
- PagerDuty (San Francisco, CA)
- …AI and automation to transform support operations, improve efficiency, and enhance the customer experience . + Lead, mentor, and grow a high-performing team of ... the global support strategy aligned with company goals and customer needs. + Lead change management initiatives,...at all levels of the organization. + Passion for customer experience and a deep understanding of… more
- Parker Hannifin Corporation (Irvine, CA)
- …when customer requested changes are out-of-scope. May confer with management regarding customer credits and precedent-setting decisions. + Recommends actions ... the job typically acquired through two or more years of directly related experience in technical product customer support or contract administration. Knowledge,… more
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