- Sprinklr (FL)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary ... to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as...to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support… more
- Frontier Technology Inc. (Tampa, FL)
- …+ Provides support and counsel to business functions who are incorporating customer experience strategies into CRM business processes. + Educates internal ... (eg break-even, relevant cost, contribution margin, linear programming, etc.). Customer Relationship Management : Analyzing, coordinating and supporting...staff on customer experience concepts, value proposition, and processes.… more
- Mass Markets (Tampa, FL)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... sell new products and services, and ensure a best-in-class customer experience . In addition to being the...manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer… more
- Comerica (Wellington, FL)
- …Compliance Standards. Control and mitigate losses by following policies and procedures. Customer Experience Management : Actively engage in Banker Readiness ... customer complaints. Maintain and add value to deepen existing relationships. Impact the customer experience by following defined customer experience … more
- L3Harris (Melbourne, FL)
- …ACE is the technical advocate and voice of the customer during program reviews. This role requires experience in systems engineering, system architecture ... creation of new business opportunities. The successful ACE will engage with customer , engineering, operations, and management personnel to define and document… more
- GovCIO (Tallahassee, FL)
- …work independently and as a team leader in a hybrid-remote work environment + Experience documenting customer issues and requests + Excellent verbal and written ... Develop, prepare and present daily and weekly status reports to the customer on ticket counts, tickets resolved, performance metrics, and classifications and… more
- Signature Aviation (Opa Locka, FL)
- …from supervisor/ management . + Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; ... As an **Airside Experience Specialist** , you are the face of...company software, and pass computer-based training modules. + **Task Management :** Ability to successfully and timely complete Signature's training… more
- ADP (Maitland, FL)
- …and one-to-many approaches. You will co-develop and manage the overall ABM/ABX program , including ideal customer profile design (ICP), buyer journey mapping, ... leaders/functions and ABX CoE to develop and own ABM/ABX program roadmap aligned to specific business outcomes + Partner...REQUIRED:** + Must have over 5 years of proven experience in demand generation, ABM/ABX and management … more
- MyFlorida (Lakeland, FL)
- …, Workforce Innovation Opportunity Act ( WIOA) and Supplemental Nutrition Assistance Program (SNAP) etc. Record and document customer 's interaction on a ... pertinent information in the appropriate systems such as Employ Florida (EF), Document Management System (DMS), Customer Tracker etc. Provide career services by… more
- Highmark Health (Tallahassee, FL)
- …+ None **Preferred** + PMP certification or equivalent training **SKILLS** + Experience with customer relationship management + Presentation skills ... Work with Executive Sponsor and Business Owner of a Program , and other management as required, to...action as needed to maintain the viability of the Program . + Develop and maintain positive customer … more
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