- Comcast (Philadelphia, PA)
- …or any other basis protected by applicable law. **Skills:** Customer Experience (CX); Program Management ; Operational Performance Base pay is ... and primary line of escalation. + Collaborate with Account Management to ensure customer needs are fully...for how you do your job. + Own the customer experience - think and act in… more
- Coinbase (Harrisburg, PA)
- … program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. ... or support programs at an enterprise-scale company. * 5+ years in program management , customer experience , or product operations roles, with direct… more
- J&J Family of Companies (Horsham, PA)
- …with data collection to identify trends and insights to help improve the program , customer experience or case management + _Note: This is not an ... impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Customer Management **Job Sub** **Function:** Patient Advocacy **Job Category:**… more
- Deloitte (Pittsburgh, PA)
- Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with ... 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you...consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery.… more
- Coinbase (Harrisburg, PA)
- …(GCS) organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,...*What We're Looking For* * 5+ years in CX program management , project management , or… more
- Cengage Group (Philadelphia, PA)
- …validation activities (eg, UX testing) are implemented effectively to drive a seamless customer experience . + **Detail program health** with actionable ... Lead will collaborate with Product Management , User Experience Development, Content Creation, Go-to-Market, Sales, Customer ...** Experience ** : At least 5 years of experience in technology program management … more
- SAP (Newtown Square, PA)
- …or JD/PhD program + Good people skills, with excellent project management , communication, and interpersonal skills + Experience working in multi-cultural ... you to grow and succeed. **About the SAP Internship Experience Program ** The SAP Internship Experience...you'll do:** Position title: SAP iXp Intern - Project Management Assistant, Customer Services & Delivery (CS&D)… more
- WESCO (Pittsburgh, PA)
- The Wesco Customer Materials Development Program is a twelve-month training program designed to prepare Associates for many opportunities within Wesco. ... under the supervision of a senior member of the Customer Materials Management Team and are paired...Team and are paired with a peer mentor (previous program graduate). Successful completion of the program … more
- PNC (Pittsburgh, PA)
- …functional stakeholders (Business, Legal, Risk, Compliance, Tech, Design, etc.) to define Customer Management target state strategy, customer and employee ... and actionable roadmap * Develop, communicate and socialize the Customer Management roadmap with partners and Senior...typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership… more
- Cardinal Health (Harrisburg, PA)
- …customer service and long-term retention of customers. **Responsibilities** The Supervisor, Customer Service Management leads program staff performing ... experience in related field of patient support programs preferred + Previous management experience preferred + Strong communication, presentation, and time … more