- PNC (Pittsburgh, PA)
- …needed to be successful in this position. **Preferred Skills** Account Management , Competitive Strategies, Customer Experience (CX), Negotiation, ... sub segment. Ensures consistency of execution and alignment with customer experience strategy. + Supervises the deployment...typically 8+ years. At least 5 years of prior management experience is typically required. In lieu… more
- American Airlines (Philadelphia, PA)
- …in-classification and out-of-classification transfers and new-hire process + Works with the Customer Service management team, local training department, FSU and ... this job** + Responsible for leading a group of management and support staff responsible for all aspects of... and support staff responsible for all aspects of Customer Operations staffing. + This role is a part… more
- UGI Corporation (Denver, PA)
- …and campaign (email, direct mail, digital) deployment. + Prior program management experience supporting customer facing programs. + Experience ... individual in this role will be engaged in the planning, marketing, implementation, program management and regulatory reporting aspects of the electric and… more
- UGI Corporation (Denver, PA)
- …and campaign (email, direct mail, digital) deployment. + Prior program management experience supporting customer facing programs. + Experience ... in this role will lead and oversee the planning, marketing, implementation, program management and regulatory reporting aspects of the residential electric… more
- Huntington National Bank (Cranberry Township, PA)
- …directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our ... to grow customer relationships through a disciplined sales process, new customer follow-up program , outbound calling, and sourcing referrals from customers… more
- PNC (Pittsburgh, PA)
- …and Innovation team reviews, develops, and sets strategy for the demand/supply-side energy management program at PNC. This team oversees the sustainability ... management program .** **Operations** **The Operations group provides a full array...related activities and projects.** **Supports the internal and external customer experience by providing excellent service at… more
- Kelly Services (Pittsburgh, PA)
- **Job Title:** Customer Experience Advocate **Locations:** Pittsburgh, PA | Raleigh, NC | Phoenix, AZ | Orlando, FL **Overview:** We are seeking a dedicated ** ... Customer Experience Advocate** to join our inbound...provider offices, and field teams with benefit verification, savings program access, specialty pharmacy triage, and shipment setup. +… more
- Verint Systems, Inc. (Harrisburg, PA)
- …a program summary outlining both strengths and shortcomings of the program management process and perceived customer experience . + Leads a program ... strong integration across lifecycle components using critical thinking, problem solving. + Program financial management experience ; inclusive of developing… more
- Lockheed Martin (King Of Prussia, PA)
- …strategies once approved * Provide and analyze R&O metrics and input for LE2 customer Program Management Review \(PMRs\) and internal Monthly PMRs \(MPMRs\) ... \(Integrated Master Plan\) / IMS \(Integrated Master Schedule\) as program management tools\. * Demonstrated experience...SSP customer * Knowledge of the FBM program and processes * Experience in creating… more
- British Swim School (Glen Mills, PA)
- Future Opening: Customer Experience Specialist Part Time * Glen Mills Benefits: + Free uniforms + Training & development A position at British Swim School is ... run-on weeknights and/or weekends when necessary. The Position: The Customer Experience Specialist, known as a "Deck...about their account, their child's progress, or about the program . + Assist swim instructors and managers when needed… more