- Kyndryl (Dallas, TX)
- …unique needs of each customer . Collaboration is key, and as an Account Management Partner, you'll work closely with other sales team members to ensure a seamless ... to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic...have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to… more
- Publicis Groupe (Irving, TX)
- …in Product Management (eg, CSPO, Pragmatic Institute, or similar). + Experience in customer experience (CX) strategy and omnichannel product ... user experience (UX) principles, design thinking, and customer journey mapping. + Familiarity with product management...family. + Generous paid leave and holidays. + Wellness program and employee assistance. As part of our dedication… more
- Pearson (Austin, TX)
- …and customers to evolve their understanding of our program and Education Management Systems. The Part-Time Customer Service Analyst will be responsible for ... help facilitate the ability of school-based employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides… more
- Mass Markets (Killeen, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and… more
- Wells Fargo (Irving, TX)
- …**Desired Qualifications:** + 8+ years of experience in data strategy, customer data management , or regulatory transformation within financial services. + ... role:** Wells Fargo is seeking an Executive Director of Customer Data Strategy & Governance to lead the design...8+ years of Business Execution, Implementation, or Strategic Planning experience , including Management or leadership experience… more
- Liberty Utilities (Hawkins, TX)
- …and cost-effective utility services. **Accountabilities** + Oversee Liberty's Voice of the Customer Program ensuring the enterprise utilizes customer ... a large-scale utility or regulated industry contact center environment. + 3+years management experience . + Strong proficiency in market research, certifications… more
- Mass Markets (Dallas, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and… more
- Mass Markets (Killeen, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and… more
- EMS LINQ (Austin, TX)
- …areas for improvement and implement solutions to enhance the overall support experience . ** Customer Engagement and Escalation Management :** + Oversee ... return more resources to classrooms. Integrating finance, HR, nutrition management , and payments into a single, secure platform, LINQ...forward as a cohesive force. **About The Team:** LINQ's Customer Experience department is the heart and… more
- Amazon (Dallas, TX)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... - Develop governance frameworks for sustainable adoption at scale across domains. Customer success management : - Monitor customer health dashboards… more