- SAP (Allen, TX)
- … Management - HCM)** - Knowledge in core HR and payroll, talent management , employee experience management , HR analytics, workforce planning, and sales ... this role at this time. **The SAP Academy for Customer Success is a global development program ...while working with our customers to gain real world experience and acquire the skills necessary to help guide… more
- Fannie Mae (Plano, TX)
- …MAH Customer Engagement team will be responsible for the following: * Customer Account Management - Directly manage several MAH DUS Lenders. Evaluate and ... best practices, and recommendations to the department. * People Management - Lead, develop and mentor a MAH Customer...Skilled in Excel * Skilled in Microsoft Teams * Experience using Salesforce CRM Multifamily Customer Engagement… more
- Amazon (Austin, TX)
- …development or technology experience - 7+ years of technical product or program management experience - Experience leading cross-organizational ... Description Are you someone who cares about customer experience and wants to be...Preferred Qualifications - 10+ years of technical product or program management experience - 10+… more
- Amazon (Austin, TX)
- …tools, products, and services, and delivering a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include ... Success Manager to shape the future of the program . The Senior Customer Success Manager drives... experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management… more
- Amazon (Austin, TX)
- …tools, products, and services, and delivering a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include ... Success Manager to shape the future of the program . The Senior Customer Success Manager drives... experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management… more
- Celestica (Houston, TX)
- … experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management , financial performance ... is responsible to manage a team of multiple global program managers / Customer Focus Team leads...+ Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management… more
- Resideo (Austin, TX)
- …Advocate for customer interests in discussions with ISOs and contribute to program design improvements + Manage all customer communications related to ... customer support capabilities + Maintain accurate and up-to-date program documentation and knowledge resources **YOU MUST HAVE:** +...knowledge resources **YOU MUST HAVE:** + 4+ years of experience in customer -facing roles within the energy… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and...Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with… more
- Mass Markets (Dallas, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... sell new products and services, and ensure a best-in-class customer experience . In addition to being the...manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer… more
- Mass Markets (Killeen, TX)
- …in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development,… more