- Mass Markets (Killeen, TX)
- …and success of your team. This is a management -level position. Prior experience in management , supervisor, or customer service leadership is highly ... country where the job is based. Subject to the program and location of the position + Must be...Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM),… more
- Mass Markets (Killeen, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... sell new products and services, and ensure a best-in-class customer experience . In addition to being the...manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer… more
- SpaceX (Bastrop, TX)
- …customers. + Continuously monitor enterprise industry trends and best practices to enhance customer experience . + Collaborate + Work with internal leaders and ... needs. The role focuses heavily on collaborating internally, building the Enterprise Customer Success program , and leading the support operations. This role is… more
- MongoDB (Austin, TX)
- …Computer Science, or related field; Master's degree preferred with 1-2 years of management experience , preferably in a customer success or account ... skills internally and externally. This includes ensuring alignment of customer program -based objectives, timely delivery of technological... management capacity + 12+ years relevant experience in CS, AM, Client Services, or similar … more
- Mass Markets (Killeen, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... of inbound customer service agents, providing coaching, support, and performance management to ensure team success and client satisfaction. This is a full-time,… more
- Mass Markets (Dallas, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... sell new products and services, and ensure a best-in-class customer experience . In addition to being the...manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer… more
- Mass Markets (Dallas, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... country to resolve support issues and ensure a best-in-class customer experience . You will need to be...but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
- Amazon (Austin, TX)
- …feature delivery and tradeoffs of a product - 7+ years of technical product or program management experience - Experience leading engineering discussions ... The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal,… more
- Confluent (Austin, TX)
- …Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve their ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …management tool, lifestyle management programs and more. \#LI-KB5 **Skills:** + Customer Experience Management **What you can expect from us:** ... in close collaboration with internal teams to ensure outstanding customer experience * Establish and maintain regular...Program , a 529 college savings program , a personal financial … more
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