- Celestica (Richardson, TX)
- …Richardson **General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short ... Manager of a Customer Focused team within a site. With senior management guidance, leads all the indirect functions necessary to execute the customer 's… more
- Mass Markets (Killeen, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... our industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer service industries, such… more
- Amazon (Austin, TX)
- …- Master's degree in Business Administration or related field - Certification in customer experience management or similar - Familiarity with agile ... and partner team roadmaps as well as process and program enhancements. This role will play a crucial part...years of experience in customer experience , sales operations, or product management roles… more
- CyrusOne (San Antonio, TX)
- …candidate will have a strong background in data center operations, customer relationship management , and technical problem-solving including familiarity with ... indicators (KPIs). Present regular updates to both internal leadership and customer stakeholders. + Incident Management : Oversee and manage incidents,… more
- Mass Markets (Dallas, TX)
- … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products,… more
- Amazon (Austin, TX)
- …, or AI-driven search solutions - 5+ years of product or program management , product marketing, business development, or technology experience - 5+ years of ... Description Are you someone who cares about customer experience and wants to be...form. Basic Qualifications - 5+ years of technical product management experience - Bachelor's degree or equivalent… more
- NCR VOYIX (Irving, TX)
- …outcomes by designing, measuring, and reacting to metrics and KPIs to improve customer experience . + Prepare data-driven program analysis on quantitative ... closely with the account teams to ensure a seamless customer experience . Responsibilities + Execute company strategies...Microsoft programs, advanced MS Excel. + Team Leadership: Proven management experience of teams of 5-10 professionals.… more
- Amazon (Dallas, TX)
- …at scale Preferred Qualifications - MBA or Master's degree - 3+ years of experience in program management , project management , roadmap planning, ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...including survey design and execution - 3+ years of experience utilizing data and analytics to formulate program… more
- Kyndryl (Dallas, TX)
- …**The Role** Are you ready to take on an exciting challenge as an Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can ... revolutionize relationship management , drive account growth, and boost profitability. In this...have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to… more
- Amazon (Austin, TX)
- …leadership, business case development, realizing customer benefits, and successful program completion experience 2+ years of customer -facing work, ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management . The successful… more