- Coinbase (Springfield, IL)
- …operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
- SAP (Chicago, IL)
- …with eg VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... across solution areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean… more
- IBM (Chicago, IL)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of their ... to solve technical and business challenges. IBM's Sales Internship Program culture will set you up for success, whilst...IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role… more
- Crate & Barrel (Northbrook, IL)
- …We're looking for a driven professional with an inclusive mindset to join our team as a Manager , Customer Experience . The Customer Experience (CX) ... journey. This role owns the Voice of the Customer (VOC) program , transforming complex customer...on Fridays. A day in the life as a Manager , Customer Experience + Strategic… more
- General Motors (Springfield, IL)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager...to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level,… more
- Compass Group, North America (Moline, IL)
- …and at interesting locations? Come grow your career with Eurest. **Job Summary** As a ** Customer Experience Manager ** , you will lead and inspire a team ... Eurest **Position Title: MANAGER OF CUSTOMER EXPERIENCE ...Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace… more
- Coinbase (Springfield, IL)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- British Swim School (Chicago, IL)
- Future Opening: Customer Experience Manager Part Time * Chicago Being a Swim Instructor at British Swim School is more than just a job, it is an opportunity ... reading, as we have an opportunity for you! The Customer Experience Manager , known as...about their account, their child's progress, or about the program . + Assist swim instructors and managers when needed… more
- British Swim School (Woodridge, IL)
- Operations and Customer Experience Manager Part Time * Woodridge Responsive recruiter Replies within 24 hours Benefits: + Free or Discounted Swim Lessons for ... and monitor equipment + Help coordinate pool partner logistics Customer Experience & Deck Ambassador Duties +...program requirements Preferred Qualifications + 3+ years of customer service experience (required for full consideration) +… more