- Coinbase (Springfield, IL)
- …operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
- SAP (Chicago, IL)
- …with eg VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... across solution areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean… more
- Celestica (Chicago, IL)
- …development - from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface ... Mgmt.and performance reporting and planning. The program manager is key team leader for the customer...Celestica capabilities, offerings, sites and key functional teams **Typical Experience :** Nine plus years of relevant experience … more
- Compass Group, North America (Moline, IL)
- …and at interesting locations? Come grow your career with Eurest. **Job Summary** As a ** Customer Experience Manager ** , you will lead and inspire a team ... Eurest **Position Title: MANAGER OF CUSTOMER EXPERIENCE ...Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace… more
- Coinbase (Springfield, IL)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- British Swim School (Chicago, IL)
- Future Opening: Customer Experience Manager Part Time * Chicago Being a Swim Instructor at British Swim School is more than just a job, it is an opportunity ... reading, as we have an opportunity for you! The Customer Experience Manager , known as...about their account, their child's progress, or about the program . + Assist swim instructors and managers when needed… more
- Liberty Utilities (Harrisburg, IL)
- …and cost-effective utility services. **Accountabilities** + Oversee Liberty's Voice of the Customer Program ensuring the enterprise utilizes customer ... Manager , Voice of the Customer Insights...responsible for developing and executing Liberty's Market Research and Customer Satisfaction Program . This program … more
- British Swim School (Woodridge, IL)
- Operations and Customer Experience Manager Part Time * Woodridge Benefits: + Free or Discounted Swim Lessons for Family + Career Growth + Birthday Off (Paid) ... and monitor equipment + Help coordinate pool partner logistics Customer Experience & Deck Ambassador Duties +...program requirements Preferred Qualifications + 3+ years of customer service experience (required for full consideration) +… more
- Hilton (Springfield, IL)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...programs and benefits such as: + Go Hilton travel program : 110 nights of discounted travel with room rates… more