- TD Bank (Mclean, VA)
- …service; supports service and advice strategies and tactics to improve the overall Customer experience + Proficient in Customer relationship tools, services, ... and Sales objectives. In the absence of any other manager , the Store Supervisor is expected to manage the... complaints + Leads the execution of the Store Customer experience plan/objectives; supports the execution of… more
- Koniag Government Services (Chantilly, VA)
- …create reports and queries to track KPIs. + Other duties as assigned by the Program Manager **Recommended Previous Experience :** + Work Order Clerk, Maximo ... a Secret Clearance to support **KOS** and our government customer . **This is a Remote opportunity.** _This position is...Program Manager , Operations Program Manager . + Highly desired specific experience in… more
- IQVIA (Virginia Beach, VA)
- …communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager , and/or a leadership role ... orders to completion. + Participate in pricing discussions across customer account. + Serve as Project Manager ...of local laboratory data, and/or new technology). + Previous experience and proven competence in handling complex customer… more
- TTEC (Richmond, VA)
- …report to the Quality Assurance Manager . You'll contribute to the success of the customer experience as well as the overall success of the team. **During a ... love pinpointing areas for improvement? You'll evaluate and analyze customer interactions to improve customer experience...Typical Day, You'll** + Assists the Quality/Training Manager and Assistant Manager in auditing Key… more
- CACI International (Springfield, VA)
- …processes and identify opportunities to improve service performance, supporting the Program Manager in meeting programmatic responsibilities. + Ensure and ... and site policies, governance, and industry standards. + Directly support the Program Manager and Deputy in completing all regional programmatic level… more
- Fujifilm (Richmond, VA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Amazon (Arlington, VA)
- … program portfolio based on customer need, and ensuring compelling customer experience and product offers. This requires: - Data-driven analysis to define ... of Amazon and its customers. As the Principal Product Manager for the AWS Training and Certification Skill Builder...business problems and ability to make trade-off decisions between customer experience and time-to-market - Bachelor's degree… more
- Global Resource Solutions (Arlington, VA)
- …Job Description: Summary: The Acquisition Security Analyst will assist the Government Program Manager with the development and implementation of comprehensive ... and appropriateness of requirement + Maintain a working relationship with the Program Manager , Contracting Officer and contractor security officers to ensure… more
- CACI International (Reston, VA)
- …IT Operations. * Obtain and maintain operational support documents from the IT Operations manager , and post content to mission customer file systems. Must remain ... expectations and guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels....of urgency and confidence with the user. * Demonstrated experience with providing customer service for systems… more
- Amazon (Arlington, VA)
- …deep dives to ensure root cause analysis and correction resulting in improved customer experience . Define key performance indicators - develop metrics and ... Industry Specialist will be responsible for defining the vision, roadmap and driving program execution of our Fleet Management business with a specific focus on… more
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