- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …interactions and reviews and analyzes customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call… more
- Exelon (Oakbrook Terrace, IL)
- …or education programs related to those acquired through a formal technical degree program . Examples include experience gained in a military role applicable to ... + Assists with technical consultation, plan developments and recommendations for customer and company systems and processes; (eg Verify and validate studies,… more
- TEKsystems (Schaumburg, IL)
- …system, salesforce.com Additional Skills & Qualifications MUST HAVE: -2+ years of customer service experience (Office) -Strong written and email communication ... a HEAVY email and HEAVY case resolution role and customer service position! This opening is on the ...and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this… more
- Justice, Bureau of Prisons/Federal Prison System (Pekin, IL)
- … Experience evaluating and investigating quality trends, deficiencies and customer related problems and developing and implementing alternatives. GS-11: ... contracting, production, engineering, inspection, testing, product design, shipping and customer relations. Experience demonstrating technical and practical… more
- Travelers Insurance Company (Downers Grove, IL)
- …complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our ... comprehensive compensation and benefits program , employees are also eligible for performance-based cash incentive awards. **Salary Range** $91,800.00 - $151,600.00… more
- ThermoFisher Scientific (North Chicago, IL)
- …+ Experience in logistics operations and warehousing + Some first leadership experience + Validated customer service skills with shown verbal and written ... impact?** Unity(TM) Lab Services is a business segment that supports the Customer Channels Group, which provides critical outsourced on-site services at customer… more
- Cengage Group (Chicago, IL)
- …understanding and adherence to guidelines. + Act as the "voice of the customer " to inform product enhancements and user experience improvements. + Assist ... and relevant experience in a relationship-based position such as a customer support or account management role. + Strong written and verbal communication skills.… more
- Exelon (Lombard, IL)
- …through job experiences or education programs similar to a formal technical degree program . Relevant experience includes experience in a military role ... business units and/or customers as a result of studying company or customer -owned systems, processes, equipment, vehicles or facilities. Reviews financial data for… more
- The Boeing Company (Scott Air Force Base, IL)
- …Microsoft office Products (Excel, Word, Powerpoint, etc.) + 3+ years of experience in customer service **Preferred Qualifications (Desired Skills/ Experience ... team in **Scott AFB, IL** . This is a customer liaison position located in the Air Force Sustainment...scheduled material requirements to optimize the use of available program funds. Maintain a professional rapport with customers and… more
- TEKsystems (Vernon Hills, IL)
- …join a dynamic financial services team. This role is ideal for someone with a experience in banking or retail customer service who thrives in a fast-paced, ... operations. Qualifications Must-Have Skills: + Minimum 2 years of customer service experience (retail or banking preferred)...and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this… more