- PagerDuty (Albany, NY)
- …such as sales , marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a rhythm ... to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies… more
- Ryder System (Albany, NY)
- …or equivalent experience + Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales ... Functions** + Maintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by… more
- Ivalua (New York, NY)
- …for you: Skills and Experience : + At least 3 years of relevant work experience in B2B SaaS customer success, account management, or in a strategic consulting ... of customer -centric initiatives across the company, fostering a culture of customer success with key partners (Marketing, Product, Sales , Finance, Executive)… more
- Amazon (New York, NY)
- …Amazon Web Services (AWS) is seeking a growth-minded Private Pricing Content Producer, Customer Experience and Adoption to join the Private Pricing Programs and ... innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide ** transformative deals with… more
- SHI (Albany, NY)
- …customer relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales to ensure they are reviewing Cisco ... subscription contracts + Assign licensing contracts to customers and guide their navigation throughout the Cisco Smart Accounts portal...and Customer Events + 2+ years of experience in a technical, business, or sales … more
- CARMAX (Amherst, NY)
- …as 25 lbs. **Education and/or Experience ** + High School Diploma, or equivalent + Sales and customer service experience , in an area such as retail, ... experience for our Customers by acting as a guide and offering support during every step of their...across the organization, you will work to ensure each customer has a positive experience buying and… more
- IBM (Syracuse, NY)
- …and execute go-to-market strategies across Customer & Commerce offerings (CRM, Sales , Marketing, Service, * Commerce, and Experience ). * Build and manage ... on IBM's own "Client Zero" journey-where IBM transformed its Sales , Marketing, Commerce, and Service functions- the CoC inspires...Professional and Technical Expertise * 10+ years of consulting experience in Customer Experience , Commerce,… more
- Wolters Kluwer (New York, NY)
- …development and implementation of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention ... for customer success globally, ensuring alignment of customer success objectives with corporate goals. + Guide..., Product, Marketing, and Support to ensure a seamless customer experience . + Lead, mentor, and grow… more
- DoorDash (New York, NY)
- …strategic engagement initiatives, and by collaborating cross-functionally to enhance the customer experience . + Capacity & Resource Planning. Monitor incoming ... success platforms to track performance and manage relationships. + You have 5+ years experience in Customer Success, Account Management, or a related customer… more
- Cardinal Health (Albany, NY)
- …quality, manage costs and reduce complexity. With our trusted regulatory experience , insights, and infrastructure, we help manufacture and source medical products ... meet the demand for value-driven, comprehensive healthcare solutions. The **Director, Customer Master Data & Governance** is responsible for leading the strategy,… more