- IBM (New York, NY)
- …Development and Platform, Z Data Engineering and/or Z IT Operations Management in customer success technical sales . Preferring to 'show' vs. 'tell' we're looking ... **Introduction** A Customer Success (CS) Technical Specialist in IBM means...to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always part of… more
- Google (New York, NY)
- …+ Bachelor's degree or equivalent practical experience . + 4 years of experience with cloud native architecture in a customer -facing or support role. + ... routing, virtual private networks, load balancers and firewalls. + Experience in prospecting, building and maintaining new customer...collaborative. You deliver what is most helpful for the customer . You assist fellow sales Googlers by… more
- Google (New York, NY)
- …modernizing legacy applications and application performance profiling and tuning) in a customer -facing or support role. + Experience with architectural design ... + Experience in software development life-cycle. + Experience prospecting, and building and maintaining customer ...listen and deliver what is most helpful for the customer . You assist fellow sales Googlers by… more
- Pixalate, Inc. (New York, NY)
- …(or equivalent experience ) + 4+ years experience in client-facing customer success, technical account management, and/or technical sales roles at SSPs, ... sell-side platforms ("SSPs"), demand-side platforms ("DSPs"), ad exchanges, agencies, and publishers. + Guide the customer to achieve their business goals and to… more
- Qualtrics (New York, NY)
- …mature our industry-leading platform. Together, you will drive initiatives to improve the customer experience . + Communicate team impact and results to key ... retain top talent. + Provide coaching and mentorship to guide career development for Technical Success Managers. + Manage...Platform and other products and drive improvements to product quality/ customer experience . **What We're Looking For on… more
- Kohler Co. (New York, NY)
- …to the Customer Success Manager. **Specific Responsibilities** + Provide best-in-class customer experience through calls, emails, chat, and video calls + ... being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience ...consumer products and mobile applications with the ability to guide users through troubleshooting protocols + Experience … more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...Services) to address technical challenges, rollout new modules, or guide strategic expansion. + Run business reviews tailored to… more
- Amazon (New York, NY)
- …successful enterprise-scale Gen AI implementations - International consulting or professional services sales and delivery experience - Strong track record of ... Description AWS is known for its customer obsession. Our Professional Services teams are on...data services and data analytics in collaboration with our sales and partner teams to propose, architect, and implement… more
- Capgemini (New York, NY)
- …robust, cost-effective, and competitive architectures that drive business value and customer satisfaction. **Key Responsibilities:** * Proven experience as a ... **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally;...architecture to business outcomes. * 3 years of hands-on experience in Service Integration, including design, transition, and operations.… more
- DoorDash (New York, NY)
- …strategic engagement initiatives, and by collaborating cross-functionally to enhance the customer experience . + Capacity & Resource Planning. Monitor incoming ... Advocacy. Maintain deep product knowledge to ensure CSMs can guide customers to the most relevant features and functionalities,...Program. We're excited about you because + You have experience in Customer Success, Account Management, or… more