- SHI (Austin, TX)
- …customer relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales to ensure they are reviewing Cisco ... subscription contracts + Assign licensing contracts to customers and guide their navigation throughout the Cisco Smart Accounts portal...and Customer Events + 2+ years of experience in a technical, business, or sales … more
- Proofpoint (Houston, TX)
- …little or no direction, and above all a passion for ensuring a world class customer experience . **Your day-to-day** + Guide customers through each phase of ... technical area or equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other … more
- IBM (Houston, TX)
- …and execute go-to-market strategies across Customer & Commerce offerings (CRM, Sales , Marketing, Service, * Commerce, and Experience ). * Build and manage ... on IBM's own "Client Zero" journey-where IBM transformed its Sales , Marketing, Commerce, and Service functions- the CoC inspires...Professional and Technical Expertise * 10+ years of consulting experience in Customer Experience , Commerce,… more
- Republic Services (Arlington, TX)
- …prepares profiles, manifests and corresponds with transportation department. + Ensures that customer service supports sales representatives in their effort to ... **JOB SUMMARY:** The Customer Support Supervisor - Environmental Solutions manages the...and disposal of waste. **PRINCIPAL RESPONSIBILITIES:** + Works with sales representatives on pricing, scheduling and transportation issues. +… more
- Safran (Grand Prairie, TX)
- …logistics, or a similar technical support function. * 4-6 years of experience managing customer accounts, resolving complex issues, and collaborating ... Customer Support Representative **Job details** **General information** **Entity**...Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds,… more
- Oracle (Austin, TX)
- …comfort facilitating workshops and EBR/QBRs with senior leaders. + Data analysis and customer journey mapping experience . + Ability to exercise discretion in ... **Job Description** The Customer Success Manager (CSM) plays a critical role...while acting as a unified point of contact to guide customers toward their desired business outcomes while coordinating… more
- Iron Mountain (Austin, TX)
- …needs into technical specifications to guarantee accurate transitions and a seamless customer experience . **What You'll Do (Responsibilities)** In this role, you ... will: + Integration Execution: Follow established playbooks to guide newly acquired customers through the transition. Utilize automation...candidate will have: + Experience :1+ years of experience in a customer service or support… more
- The Toro Company (Abilene, TX)
- …providing important information related to Residential Irrigation. They work to ensure every customer is satisfied with their experience with the company and its ... Customer Service Representative, Residential Irrigation - The Toro...products or services. Make outbound calls to provide sales support to customers or follow up on inquiries.… more
- Intuit (Plano, TX)
- … success. This isn't just about managing a team-it's about leading leaders. You'll guide Customer Success Managers who, in turn, lead CSMs responsible for ... CSM teams. + Act as a strategic partner between Customer Success, Sales , Product, and Support teams...customer success strategies. **Qualifications** + 7+ years of experience in customer success leadership, account management,… more
- Airtable (Austin, TX)
- …Airtable. At Airtable, Customer Success sits at the nexus of our sales , product, and marketing teams, driving company growth and transforming the way the world ... team builds and delivers programming that allows us to guide customers through time bound engagements, ensuring they are...+ You have 4+ years of direct client management experience , ideally in a Customer Success, Account… more