- Amazon (Seattle, WA)
- … Experience working on personalisation and customer journey analysis - Experience in building text / speech recognition, machine translation and natural ... behavioral patterns, and purchase history. You may also perform text mining and insight analysis of real-time customer...build new and enhance existing ML models to optimize customer experience . You will prototype and test… more
- Amazon (Bellevue, WA)
- …with a wide range of different types of data including but not limited to text , speech , image, and video * Deliver high-quality labelled data, utilizing in-house ... on factual and grammatical accuracy, and creating grammatically correct text , speech , image, and video annotation *...Basic Qualifications * An Associate's Degree or related work experience * C1+ or equivalent fluency in English language… more
- Verint Systems, Inc. (Olympia, WA)
- …Job Function:** The Presales Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution ... At Verint, we believe customer engagement is the core of every global...and/or understanding of Contact Center, cloud technology, call recording, Speech Analytics, Text Analytics, Real Time … more
- Amazon (Bellevue, WA)
- …with a range of different types of data including, but not limited to: text , speech , audio, image, and video Deliver high-quality labelled data, using guidelines ... of foundational labeling functions, such as dialogue evaluation on speech , text , audio, video data. Your ability...Italian and English. *An Associate's Degree or related work experience *C1+ or equivalent fluency in Italian language *Strong… more
- Amazon (Bellevue, WA)
- …with a range of different types of data including, but not limited to: text , speech , audio, image, and video *Deliver high-quality labelled data, using ... of foundational labeling functions, such as dialogue evaluation on speech , text , audio, video data. Your ability...German and English. *An Associate's Degree or related work experience *C1+ or equivalent fluency in German language *Strong… more
- Amazon (Seattle, WA)
- …or journals - Experience with SQL, Python and Data Warehouse - Experience in building text / speech recognition, machine translation and natural language ... and maintain innovative data and machine learning solutions to further the customer experience . -Create experiments and prototype implementations of new learning… more
- Qualtrics (Seattle, WA)
- …following areas: large language models (LLMs), natural language understanding/processing, speech processing, dialog understanding, text summarization, question ... we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,… more
- Humana (Olympia, WA)
- …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... assignments. **Use your skills to make an impact** **Required Responsibilities:** + ** Experience as a Lead solutions Architect involving large scale cloud contact… more