- M&T Bank (New York, NY)
- **Overview:** As a Lead Experience Strategist within the Enterprise Transformation Enablement team, you will be part of a team of design, agile and change ... experiences for our customers and employees and driving the adoption of customer -centric, agile and change management mindsets, behaviors, and practices among key… more
- MetLife (New York, NY)
- …on well-informed decisions. * Builds behavioral personas and maps end-to-end customer journey, supporting processes, workflows, etc. influencing experience ... Location: 200 Park Ave, NYC or Bridgewater, NJ for hybrid work (3 days in the office) The Role:...days in the office) The Role: The Senior CX Strategist sits within CX team. This person will be… more
- NoGood (New York, NY)
- …if you can be up to NoGood? We are looking for: We are looking for a Growth Strategist to join our team. You will act as a CMO for some of our key clients. You ... of analytical, creative and strategy chops in your DNA. Additionally, you must have experience with product and multiple marketing channels. You'll do: + Act as an… more
- Amazon (New York, NY)
- …and implementation of cloud-based solutions - 7+ years of external or internal customer facing and project management experience - 5+ years of hands-on ... technical environments - International consulting or professional services sales and delivery experience - Experience evaluating customer market conditions,… more
- Highmark Health (Albany, NY)
- …and/or lines of business, markets, or segments to advance business and customer goals. Assists in the development of content requirements and creates content ... and content migration plans. **This is role can be hybrid or remote. The role will be hybrid...a portfolio of digital products and channels to support customer and business goals. Develops digital content development plans… more
- Justworks (New York, NY)
- …zoom out to set a vision but also execute day-to-day. + Passion for improving customer experience and building programs that scale. + Familiarity with tools like ... is a fit for someone who is equal parts strategist , operator, and collaborator. You'll be the engine behind...possible, but no simpler." Qualifications + 5+ years of experience in customer success, retention, or program… more
- Humana (Albany, NY)
- …methodologies and experience working in Agile marketing environments + Experience with customer segmentation, journey mapping, and omnichannel campaign ... alignment across the organization. This role is ideal for a forward-thinking strategist who thrives in complex, cross-functional environments and is passionate about… more
- American Express (New York, NY)
- …winning insights for Acquisition Experiences that optimize acquisition outcomes and drive excellent customer experience + Lead and develop a team of analysts, ... our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and… more
- Microsoft Corporation (New York, NY)
- …Microsoft's commercial business, key audiences, product portfolio, and partner ecosystem + Experience with digital platforms, hybrid event models, and media ... audience needs, and measurable outcomes. This person will be a visionary strategist and operational resource who can unify cross-functional teams and elevate… more
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