- SpaceX (Hawthorne, CA)
- …customers. + Continuously monitor enterprise industry trends and best practices to enhance customer experience . + Collaborate + Work with internal leaders and ... broadband internet worldwide. As a member of the Starlink customer support team, you will lead the...direction. + Capable of adapting to abrupt changes in strategy . + Lean/6-Sigma experience (Green/Black Belt certifications).… more
- Microsoft Corporation (Mountain View, CA)
- …As a Sr. Customer Growth Manager, you will own the Expansion strategy and architect a scalable execution framework that accelerates customer growth. You'll ... channels to give us a clear view of the customer journey so we can make smarter investment decisions...strategy , business planning, marketing operations, or related work experience OR equivalent experience . + 3+ years… more
- PagerDuty (San Francisco, CA)
- …AI and automation to transform support operations, improve efficiency, and enhance the customer experience . + Lead , mentor, and grow a high-performing ... support strategy aligned with company goals and customer needs. + Lead change management initiatives,...at all levels of the organization. + Passion for customer experience and a deep understanding of… more
- Amazon (Culver City, CA)
- …to understand Category strategy and discuss your Customer (s) role in their strategy . * Lead a meeting with your Customer and internal Amazon team ... business input metrics that drive growth and improve end customer experience . * Analyze data and trends...seek out new opportunities for customers and Sellers. * Lead business strategy development and design long… more
- Amazon (Culver City, CA)
- …to understand Category strategy and discuss your Customer (s) role in their strategy . * Lead a meeting with your Customer and internal Amazon team ... business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,...value propositions using a strategic and consultative approach. * Lead business strategy development and design long… more
- The Hertz Corporation (Sacramento, CA)
- …brand creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical ... Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Google (Sunnyvale, CA)
- **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 8 years of coding experience in one or more general purpose languages (eg, ... Java, Go). + 8 years of enterprise security engineering experience . + 5 years of experience in...services to protect highly sensitive data like passwords and customer information. Security Engineers work directly with network equipment… more
- Autodesk (San Francisco, CA)
- …+ Contribute to communications planning for key initiatives such as customer success strategy , organizational changes, strategic initiatives, and cultural ... experience in a global, matrixed organization, with a preference for experience supporting GTM or Customer Success teams. + Excellent storytelling, writing,… more
- Intuit (Mountain View, CA)
- …is considered a plus. Equivalent experience will be considered. **How you will lead ** The Senior Staff Product Manager for Customer Support will be tasked ... seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and execution within its...functions to ensure a top-notch customer support experience across all organizational lines. + Lead … more
- The Coca-Cola Company (Irvine, CA)
- …and implementation of total beverage marketing strategies founded on the overall customer strategy , fully leveraging national marketing initiatives. + Construct ... an entrepreneurial spirit, digital mindset, and exceptional communication skills. **RESPONSIBILITIES** MARKETING STRATEGY AND EXECUTION: + Lead the development… more