- Amgen (Thousand Oaks, CA)
- …vital role the Customer Insights Director will be responsible for driving customer insights that shape strategy and key decisions for the obesity portfolio, ... in the face of ambiguity. This position reports to the Executive Director, Obesity Lead , within Customer Data and Analytics (CD&A) but will work day-to-day with… more
- Intuit (San Diego, CA)
- …of ethnicity and gender._** **How you will lead ** + Champion a customer and Expert experience focused environment, drive the Expert Network delivery teams ... lead a team responsible for delivering world class customer experiences through our partner network. You will be...operations and teams. The ideal candidate is a: + ** Customer Experience Advocate** : 7+ years of… more
- Google (Sunnyvale, CA)
- …qualifications:** + Bachelor's degree or equivalent practical experience . + 10 years of experience in customer -facing roles, and 5 years of experience in ... a leadership position. + Experience in Customer Success, Account Management, or in a similar function....the tools and technology needed to execute this digital strategy effectively. + Lead , mentor, and develop… more
- Intuit (San Diego, CA)
- …high-value IES accounts. This individual will be instrumental in transforming our customer onboarding experience from its current "fragmented" state to one ... skilled and experienced Leader of Implementation Experts to join our Customer Success organization, specifically supporting our growing Intuit Enterprise Suite (IES)… more
- PagerDuty (San Francisco, CA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for...lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer … more
- Cardinal Health (Sacramento, CA)
- …are equipped to sustain training programs. **Responsibilities** + Leadership & Strategy + Lead a team of customer trainers in the design and delivery of ... + Lead and execute a scalable learning strategy aligned with customer onboarding, change management,...experience in Learning & Development, Leading teams, or Customer Training, with a focus on instructional design and… more
- Rubrik (Sacramento, CA)
- …brand credibility, and deepen relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference ... Demonstrated success engaging C-level stakeholders and driving peer-based advocacy initiatives. + Experience working with GTM teams to match customer advocates… more
- ITT (Valencia, CA)
- …with the appropriate sensitivity. + Identifies and drives options that support ITT's strategy /business goals as well as customer needs. + Negotiates mutually ... and ITT by leveraging his/her understanding of the Customer 's business as well as ITT's strategy ....times to close sales opportunities. **Leadership/ Supervisory Responsibilities** + Lead and manage the customer support team… more
- DoorDash (Los Angeles, CA)
- …realization by understanding customer KPIs. Become a trusted advisor and lead account strategy through defined implementation & onboarding processes. + Act ... utilization using data to track key metrics. Plan and lead strategic on-sites with enterprise partners to maintain high...We're excited about you because + You have substantial experience in challenging, customer -facing roles, ideally within… more
- Amazon (Santa Clara, CA)
- …The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, ... who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions… more