- Veterans Affairs, Veterans Health Administration (Los Angeles, CA)
- … improvement. Collaborate with departments and units to operationalize Patient Experience strategy . Responsible for providing feedback on administrative matters ... Summary The Supervisory Customer Service Specialist serves as the Chief Experience Officer (CXO), reporting to the Office of the Executive Director, who oversees… more
- US Tech Solutions (Sunnyvale, CA)
- …** Experience (Desired):** + Experience in content operations, content strategy , or customer support organizations. + Exposure to tools used in ... or multimedia production workflows, including coordination with production vendors. + Experience working within customer support or help center environments,… more
- Amazon (Santa Clara, CA)
- …Bedrock teams to effectively leverage and optimize LLM infrastructure * Guide technical strategy for transforming both customer experience and Associate ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI...Machine Learning, or related field * 10+ years of experience in natural language processing and machine learning *… more
- US Tech Solutions (Mountain View, CA)
- …streaming, SaaS, or membership platforms. + In this role, you will lead end-to-end marketing strategies focused on customer acquisition, engagement, retention, ... strategies, optimize lifecycle marketing, and deliver personalized campaigns that strengthen customer loyalty. As a key driver of product marketing strategy… more
- Intuit (San Diego, CA)
- …at the highest levels while inspiring cross-functional alignment. + 5 years of experience in data analytics, business strategy , policy or related fields. + ... working directly with Legal, Brand, and Comms. + **Drive Measurable Outcom** es: Lead initiatives that reduce resolution times, lower customer churn, boost NPS… more
- Semios (Shasta Lake, CA)
- …a focus on the permanent and specialty crop market. This role contributes to customer strategy , drives product adoption, and serves as a subject matter expert ... resources, FAQs, and self-service tools. Training & Enablement + Lead onboarding and training sessions for new and existing...succeed, so you will need: + 3-5 years of experience in a SaaS customer success, account… more
- Celestica (San Jose, CA)
- …growth staff to create solutions and strategies for business awards + Commercial strategy and contracts negotiation + Overall Customer Satisfaction + Develops ... Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global … more
- Google (Sunnyvale, CA)
- …+ Bachelor's degree or equivalent practical experience . + 6 years of experience with cloud native architecture in a customer -facing or support role. + ... identity management, access control, attack vectors, and penetration testing. + Experience prospecting, and building and maintaining customer relationships from… more
- Amazon (San Diego, CA)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... points * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their… more
- Crane Aerospace & Electronics (Burbank, CA)
- …and expectations; Establish and maintain strong relationships at all levels within the customer organization + Lead cross-functional teams as well as mentor and ... Aerospace and Electronics** has an exciting opportunity for a ** Customer Account Manager II / III - Cabin Solutions**...task assigned by supervisor or management **Minimum Qualifications:** + ** Experience ** : 5 to 10 years in business management,… more