- Caterpillar, Inc. (East Peoria, IL)
- …Do:** + Help define the CIAM product vision, roadmap, and KPIs, balancing customer experience , regulatory compliance, and security. + Translate business and ... are seeking a technically proficient and customer -focused Customer IAM (CIAM) Product Owner to lead ...capabilities. This role is a unique blend of product strategy , agile delivery, technical design, and operational excellence. As… more
- Chobani (IL)
- Summary Chobani's Retail Strategy & Customer Supply Chain team makes sure every cup we sell meets a happy customer . We're a dedicated team. And it's easy to ... forecast to understand & impact product flow with adequate lead time Take Ad Hoc customer requests...in combination with education. Minimum of 5+ years of experience in a customer facing sales analytics… more
- ServiceNow, Inc. (Chicago, IL)
- …You Get to Do in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer ... pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of post-sales… more
- Oracle (Springfield, IL)
- …in relation to the customer 's goals and objectives. + Guide a customer on organizational strategy , governance, and for change management best practices based ... this portfolio. + Effectively collaborate, influence, and take the lead in cross-functional engagements within Oracle. Be the internal...best use is highly desired. + 7+ years of customer -facing experience as a business practitioner and… more
- Wolters Kluwer (Riverwoods, IL)
- … satisfaction + **Implementation and Project Management** + Understand and uncover customer needs, initiatives, and deployment opportunities + Lead the ... :** + 4+ years direct healthcare experience preferred + 5+ years of experience in SaaS-based customer success, account management, or a related role, with a… more
- Owens & Minor (Chicago, IL)
- …compensation offered may vary based on job related factors such as experience , skills, education and location. **Job Description** : Responsible for organic growth ... within the existing commercial technology customer base. Travels to assigned accounts to manage Owens...area. + May act as commercial technology special project lead on assigned accounts. + Will support billing for… more
- Kuehne+Nagel (Bensenville, IL)
- …enhance an exceptional customer experience in accordance with the Customer Care strategy , while driving customer growth and maximizing profitability. ... the same time, ensure regulatory and compliance adherence + Lead a strong focus on shipment monitoring and pro-active...Chain Management, Logistics or related discipline + 5+ years experience leading Customer Service focused teams and… more
- Capgemini (Chicago, IL)
- …measurable business value. **Responsibilities:** + **Client Advisory & Solution Design** + Lead the definition and development of customer analytics and data ... Statistics, Computer Science, Engineering, or a related STEM field. + **Proven experience in customer analytics, commercial insights, or operational data… more
- Nature's Bakery (Chicago, IL)
- …order management, and fulfillment processes. + Develop and implement strategies to enhance customer experience and satisfaction. + Manage Customer Specialist ... and complaints promptly and effectively. + **Process Improvement & Strategy ** + Lead continuous improvement initiatives to...or related field (Master's preferred). + 8+ years of experience in customer operations, logistics, or supply… more
- MongoDB (Chicago, IL)
- …out of our Toronto office. **Our ideal candidate will have** + 7+ years experience working in Customer Success, Account Management, Client Services or other ... Individuals in the Customer Success Manager role have a passion for...guidance on MongoDB best practices and their overall technology strategy ; this could include running enablement sessions alone or… more