- Amazon (Arlington, VA)
- …to understand Category strategy and discuss your Customer (s) role in their strategy . * Lead a meeting with your Customer and internal Amazon team ... business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,...value propositions using a strategic and consultative approach. * Lead business strategy development and design long… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager to ... launch innovative, merchant focused products that drive revenue and customer value What you'll do: + Lead ...an MBA with a quantitative concentration Preferred Qualifications: + Experience translating business strategy and analysis into… more
- Amazon (Arlington, VA)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... Success Management on the Household Essentials team, you will lead a team of Customer Success Managers...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- Amazon (Arlington, VA)
- …(CXBT) is looking for an experienced, talented, and highly motivated individual to join our Customer Experience Strategy team in Arlington. As a Product and ... analysis requirements and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large and complex studies,… more
- The Hertz Corporation (Richmond, VA)
- …brand creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical ... Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- TekSynap (Arlington, VA)
- …for Cloud Based platform **REQUIRED QUALIFICATIONS** + Bachelor's degree or equivalent experience , advanced degree preferred. + Ten plus years of experience ... and supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief… more
- Capital One (Mclean, VA)
- Senior Project Manager, Product Operations - Customer Support Experience **Senior Project Manager, Product Operations - Customer Support Experience ** As ... of Product Management at Capital One, you will drive strategy and execute on high priority projects for the... Success team in Enterprise Data is reimagining the customer support experience for our internal customers… more
- Google (Reston, VA)
- … in a Technical Sales Engineering role in a cloud computing environment or equivalent experience in a customer facing technical/engineering role. + 10 years of ... business infrastructure and compliant processes needed for this particular customer set. + Experience in customer...Learn more about benefits at Google . **Responsibilities:** + Lead a team of Customer Engineers and… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Present compelling value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account plans,… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... value propositions using a strategic and consultative approach. * Lead business strategy development and design long...the Amazon store. 2 | Working backwards from the customer . We improve the customer experience… more