- Ralliant (Olympia, WA)
- …digital experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration ... digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end...and IT teams to align digital architecture with business strategy . **Requirements** + 7+ years of experience … more
- SpaceX (Redmond, WA)
- …customers. + Continuously monitor enterprise industry trends and best practices to enhance customer experience . + Collaborate + Work with internal leaders and ... broadband internet worldwide. As a member of the Starlink customer support team, you will lead the...direction. + Capable of adapting to abrupt changes in strategy . + Lean/6-Sigma experience (Green/Black Belt certifications).… more
- Microsoft Corporation (Redmond, WA)
- …As a Sr. Customer Growth Manager, you will own the Expansion strategy and architect a scalable execution framework that accelerates customer growth. You'll ... channels to give us a clear view of the customer journey so we can make smarter investment decisions...strategy , business planning, marketing operations, or related work experience OR equivalent experience . + 3+ years… more
- Amazon (Seattle, WA)
- …to understand Category strategy and discuss your Customer (s) role in their strategy . * Lead a meeting with your Customer and internal Amazon team ... business input metrics that drive growth and improve end customer experience . * Analyze data and trends...seek out new opportunities for customers and Sellers. * Lead business strategy development and design long… more
- Amazon (Seattle, WA)
- …to understand Category strategy and discuss your Customer (s) role in their strategy . * Lead a meeting with your Customer and internal Amazon team ... business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,...value propositions using a strategic and consultative approach. * Lead business strategy development and design long… more
- The Hertz Corporation (Olympia, WA)
- …brand creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical ... Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Amazon (Seattle, WA)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... Success Management on the Household Essentials team, you will lead a team of Customer Success Managers...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- Amazon (Bellevue, WA)
- …deep dives to ensure root cause analysis and correction resulting in improved customer experience . Define key performance indicators - develop metrics and ... be achieved through deep supply chain understanding, working backwards from customer requirements, and internal alignment with Finance and Capital Planning… more
- Google (Kirkland, WA)
- **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 8 years of coding experience in one or more general purpose languages (eg, ... Java, Go). + 8 years of enterprise security engineering experience . + 5 years of experience in...services to protect highly sensitive data like passwords and customer information. Security Engineers work directly with network equipment… more
- Autodesk (Olympia, WA)
- …+ Contribute to communications planning for key initiatives such as customer success strategy , organizational changes, strategic initiatives, and cultural ... experience in a global, matrixed organization, with a preference for experience supporting GTM or Customer Success teams. + Excellent storytelling, writing,… more
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