- Amazon (Seattle, WA)
- Description At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The ... organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs &… more
- Datavant (Olympia, WA)
- …Given our SaaS business model and our focus on a "land and expand" strategy , Customer Success is absolutely vital to our long-term profitability. We will ... focus on end-to-end accelerating value within your portfolio. + Lead with curiosity and dive deep into learning and...**What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing… more
- Amazon (Bellevue, WA)
- …and Field Operations with the data and insights they need to improve the customer experience and drive efficiency. The ideal candidate will have a passion ... to uncover new insights and formulate recommendations that improve the customer experience and efficiency. Export Control Requirement: Due to applicable… more
- Google (Seattle, WA)
- …+ Bachelor's degree or equivalent practical experience . + 6 years of experience with cloud native architecture in a customer -facing or support role. + ... Experience working with, and passion for, the startup ecosystem. + Experience prospecting, and building and maintaining new customer relationships from… more
- Amazon (Seattle, WA)
- …for Amazon Customer Service, providing a seamless customer support experience . Key job responsibilities - Lead a team of engineers in designing, ... Ultimately, we reduce customer effort by improving the discoverability of customer contact points, creating a contact experience that effectively routes them… more
- Amazon (Seattle, WA)
- …Bedrock teams to effectively leverage and optimize LLM infrastructure * Guide technical strategy for transforming both customer experience and Associate ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI...Machine Learning, or related field * 10+ years of experience in natural language processing and machine learning *… more
- Amazon (Seattle, WA)
- …* Identify areas for product/service enhancements that will improve the end- customer experience and provide recommendations for actionable improvements. * ... with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years… more
- Celestica (Seattle, WA)
- …growth staff to create solutions and strategies for business awards + Commercial strategy and contracts negotiation + Overall Customer Satisfaction + Develops ... Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global … more
- Amazon (Seattle, WA)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... points * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their… more
- Amazon (Seattle, WA)
- Description Customer Trust External Relations (CTXR) ensures global thought-leaders, brands, policymakers, regulators, and media understand how Amazon delivers ... Earth's safest and most trustworthy shopping experience by (1) building, accelerating and strengthening third-party, influential relationships and partnerships all… more