- Softchoice (Chicago, IL)
- …growth. + Oversee account segmentation to balance workloads and maintain consistent customer experience . **Operational Excellence** + Establish and track KPIs ... customer advisory, agreement management, and operational support, the Manager helps expand customer coverage, improve revenue...of the program. + Continuously refine the structure and strategy based on business growth and customer … more
- Insight Global (Lincolnshire, IL)
- …by added or modified processes (Quality Assurance, Customer Care, Marketing, Customer Service, etc.). 2. Provides direction and strategy to Analysts, IT ... Job Description POSITION SUMMARY: Manager , IT Process Governance manages the standardization of...security and operations processes for all products under the Customer Systems & Innovations portfolio. This role is also… more
- BMO Financial Group (Chicago, IL)
- …and existing individual or portfolio of banking products and improve the customer experience . Carries out market research, forecasting, pricing, and competitive ... performance + Continuously improves processes to identify issues and deliver optimal customer experience . + Works with partners to develop salesforce training… more
- Capital One (Chicago, IL)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're ... each line of committed code. As a Senior Product Manager on the Developer Experience Product team,...the dots for large enterprise quality and risks. + Experience translating business strategy and analysis into… more
- Lactalis American Group Inc. (Chicago, IL)
- …cross-functional partners to ensure operational excellence and flawless execution. + Customer Strategy Alignment:Collaborate with Omni-Channel Marketing and HQ ... and successful product launches. + Deep understanding of consumer advertising, promotional strategy , and integrated marketing. + Experience using syndicated data… more
- Capital One (Chicago, IL)
- Strategic Card Partnerships Manager - Business Development (Hybrid) This is an exciting time for Capital One Card Partnerships, as we are looking to expand our ... of this role. The ideal candidate will influence Capital One's business development strategy for new partnerships, and lead the translation of that strategy … more
- Staples (Lincolnshire, IL)
- …future of strategic accounts through innovation, leadership, and a commitment to long-term customer success. As the Key Account Strategic Manager at Quill, you ... accountability, and optimize sales processes + Collaborate cross-functionally with Sales Strategy , Marketing, Merchandising, and Customer Success to maximize … more
- Walgreens (Dekalb, IL)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer... in planning and communicating the company and store strategy . **Job ID:** 1715177BR **Title:** Emerging Store Manager… more
- TreeHouse Foods, Inc. (Oak Brook, IL)
- …world-class supply chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service. Our strategy is to be the leading ... **Job Type:** General Management **Job Posting Title:** Business Unit Manager **About Us** **:** TreeHouse Foods (NYSE: THS) is...values and strive to "Engage and Delight - One Customer at a Time." Guided by our values- **Own… more
- Capital One (Chicago, IL)
- …Software Shop will lead to owning the broader employee onboarding technology strategy , ensuring a seamless and efficient experience that minimizes ... Manager , Product Management - Software Shop ** Manager...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more