- Amazon (Austin, TX)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- NRG Energy, Inc. (TX)
- …Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of the...understand consumer perception and deliver a customer -centric experience in alignment with business strategy . This… more
- Textron (Fort Worth, TX)
- … Service Facilities \(CSF\) Network Manager , Americas** Reports to the Sr\. Manager Customer Experience , US/Latin America and Global Network\. This ... strategy for the Americas service center network as developed by the Customer Experience leadership team\. Determine appropriate cost sharing for services… more
- Amazon (Austin, TX)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The… more
- AbbVie (Houston, TX)
- …a Grade 18 or 19; candidate experience will determine grade. Purpose: The Customer Development Manager (CDM) is a key member of brand strategic marketing. ... including clinical liaison, sales training, marketing, Sr. Account Executive or District Manager experience . Preferred Qualifications + Experience and… more
- Teleperformance USA (El Paso, TX)
- …limit!** **Your Responsibilities** **As the** **Verizon OB Sales Assistant Call Center Manager ** **, you will be responsible for developing and implementing a robust ... sales strategy to drive team performance and meet key business...Thinking** **Solution Orientation** **Entrepreneurship** **AI Proficiency** **Data Literacy** **REQUIRED EXPERIENCE ** + **Minimum of 6 months of call center… more
- Amazon (Dallas, TX)
- …thoughtful performance management of a team * Develop and shape the overall deal strategy and structure to meet customer business outcome and goals * Contribute ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. This is a unique opportunity...leaders, each responsible for driving high growth, high impact strategy in their respective domain * Proactively engage in… more
- Keurig Dr Pepper (Frisco, TX)
- …customer satisfaction, and recurring issues to improve internal processes and enhance the customer experience . + Serve as a liaison between the call center ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...delivering insights to leadership to inform decision-making and strategy . + Identify trends in service quality, … more
- Omnicell (Dallas, TX)
- ** Customer Success Manager ** The Customer ...+ Associates Degree or 3+ years of relevant Omnicell experience . + 3+ years in a Customer Success, ... solutions. **Preferred Qualifications** + Bachelor's Degree + 5 years' experience managing customer or account relationships in...or account relationships in SaaS solutions + 2 years' experience as a business manager in a… more
- Amazon (Austin, TX)
- …a smart, creative, and self-directed Sr Product Marketing Manager to lead our customer insights & campaign strategy . In this role, you will guide Marketers ... want to speak to you! Key job responsibilities * Define the Amazon Business customer insights strategy to support acquisition of small business customers *… more