- Wolters Kluwer (Richmond, VA)
- …and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement improvements. + Conduct in-depth analysis of client ... strategies. + Provide valuable insights in sales meetings and strategy sessions. + Address and resolve complex client issues...terms with a high degree of discretion. Skills: + Experience within the EHS industry required + Business Insight:… more
- Prime Therapeutics (Richmond, VA)
- …of work experience in Operations, Sales or Information Technology + 5 years of experience in a client or customer facing role + 5 years of experience ... decision we make. **Job Posting Title** VP, Enterprise Implementations & Customer Success - REMOTE **Job Description** The Vice President Enterprise Integration… more
- Deloitte (Rosslyn, VA)
- …technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to ... long-term, onsite client service delivery. Work you'll do/Responsibilities As a Project Delivery Manager ( PDM) at Deloitte, you will work within an engagement team… more
- PagerDuty (Richmond, VA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve… more
- Amazon (Arlington, VA)
- …* Identify areas for product/service enhancements that will improve the end- customer experience and provide recommendations for actionable improvements. * ... Mission - IT JUST WORKS The IT Services (ITS) organization seeks a highly motivated Customer Success Manager (CSM). As a CSM, you will be the driving force… more
- Fujifilm (Richmond, VA)
- …win rate in all opportunity engagements. + Drive a culture of superior customer experience within organization. + Participate in corporate activities (eg, ... Product Marketing, Enterprise Imaging manages our go to market strategy and needs for portfolio of products we sell...effectively promoting the portfolio and brand, that our current customer satisfaction is high and referenceable at all times,… more
- Acxiom (Richmond, VA)
- …Target). + Experience with other tag management systems (eg, Google Tag Manager , Tealium). + Knowledge of other Adobe Experience Cloud products like Adobe ... and cross-functional leadership to drive innovation and deliver impactful customer solutions. **What You Will Do:** + Help Shape...Analytics, Adobe Target, Adobe Journey Optimizer, or Adobe Audience Manager . + Experience with web and mobile… more
- EAB (Richmond, VA)
- …accelerate progress and drive results across enrollment, student success, institutional strategy , data analytics, and advancement. We work with each partner ... portfolio. They will play a critical role in crafting strategy on how to best serve this constituency and...to further drive commercial, impact and renewal activities. As manager for a group of Success Leaders and Production… more
- Amazon (Arlington, VA)
- …in the cloud. Basic Qualifications - 10+ years experience owning/driving product strategy and roadmap for customer -facing backend services - 5+ years ... You will own defining Skill Builder product vision and strategy through deep understanding of customer needs...based on customer need, and ensuring compelling customer experience and product offers. This requires:… more
- Leidos (Reston, VA)
- …+ Partner with the Aerospace Business Area SVP to support Business Strategy and pipeline development, customer relationship management, capture and proposal ... business development and capture professionals. + Support the Sector Strategy & Business Operations Manager in developing...Bachelor's degree and at least 15 years of related experience or Master's degree with 6+ years of relevant… more