- Coinbase (Harrisburg, PA)
- …and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes. It's day 1 for us. We're laser focused ... so that users can have a consistent and high-quality experience . *About the team :* The AI and...working across cross functional teams to offer a delightful customer experience , improving compliance posture and delivering… more
- Wells Fargo (Philadelphia, PA)
- …information to internal partners and external sources to further enhance the customer experience + Identify opportunities to leverage partners and connect ... outlined in the job expectations below **Required Qualifications:** + 2+ years of customer service experience , or equivalent demonstrated through one or a… more
- Kyndryl (Harrisburg, PA)
- …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
- Humana (Harrisburg, PA)
- …data and key performance indicators to inform continuous improvement for both customer experience and agent effectiveness. + Liaise with product, operations, ... delivery team , ensuring product vision aligns with the complete customer lifecycle and growth strategy. + Collaborate with Enterprise stakeholders to identify,… more
- Red Hat (Harrisburg, PA)
- …you will bring:** + Ability to lead and deliver consultative type customer -facing engagements + Experience with and practical knowledge of DevOps/Automation ... sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and… more
- Santander US (Shillington, PA)
- …tied to cash handling and transactions. This role includes enhancing the customer experience by ensuring smooth transaction processing, resolving issues ... branch assets, including Vault and ATM custodianship. + Ensure an elevated customer experience , delivering personalized, seamless, and attentive service. +… more
- Public Storage (Philadelphia, PA)
- …Excellence** **Lead an Engaged Team :** + Recruit, motivate and retain a dedicated team of customer facing customer front line employees + Drive your ... team with effective communication and provide coaching on customer service and sales strategies **Brand Ambassador & Operational Excellence:** + Managing… more
- Highmark Health (Harrisburg, PA)
- …action steps. The incumbent will train customers on core services and expand customer understanding and usage/adoption of key tools. The incumbent will also maintain ... and provide customer information on service trends, care initiatives, improvement opportunities,...services, how we achieve our strategic objectives, and how team leadership and influencing skills as a leader are… more
- Hilton (Harrisburg, PA)
- …+ Remote position with travel up to 40%, including customer meetings, team leadership visits, and industry events + Experience managing high\-value corporate ... owners and operators receive the combined benefits of scale, access, competence, and experience \. As aManaging Director,you will support the team responsible for… more
- Compass Group, North America (Quakertown, PA)
- …teamwork to support guests and employees. + Seeks opportunities to improve the customer experience by seeking resident feedback and developing strategies to ... industry trends pushes us to be innovative, and giving team members the right tools and resources helps them...of seasonings, portion, and appearance of food. + Research customer preferences and develops a menu which incorporates local… more
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