- Eaton Corporation (Houston, TX)
- …to assist with product pilot programs, deployments, and product strategy changes (for customer operations), + Collaborate with Technical Support team as an ... Engineer is responsible for working with the Product Management team in pre-Sales activities, relay VOC to Marketing and...for transmission line or distribution line sensor data + Experience using software such as customer relationship… more
- ServiceNow, Inc. (Addison, TX)
- …with direct experience in ** Customer Service Management (CSM), digital customer experience ** , or related fields being highly desirable. + **Skills:** + ... Unified Experience Strategy: Develop a cohesive strategy that connects the customer -facing support experience (eg, portals, knowledge bases, bots) with the… more
- ServiceNow, Inc. (Austin, TX)
- …us as we pursue our purpose to make the world work better for everyone. **The Team ** The Customer Outcomes team at ServiceNow works with customers to help ... them achieve their business outcomes by providing Customer Success services. The team 's purpose is...to of ServiceNow solutions. An ideal candidate will have experience working as an enterprise architect with a successful… more
- ServiceNow, Inc. (Addison, TX)
- …purpose to make the world work better for everyone. You will be part of the Customer Outcomes team . Our purpose is to accelerate platform adoption and improve ... a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to...**To be successful in this role you have:** + Experience in leveraging or critically thinking about how to… more
- Lumen (Dallas, TX)
- …sales and customer success leadership teams regarding the customer experience , product features/functionality, and service implementation/management. + ... customer communications. Interacts with all levels of customer 's management team . + Customer ...Education: BS Computer Science, Engineering, MIS or equivalent work experience in the private sector or military + Work… more
- Sprinklr (Austin, TX)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... + Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of customer obsession,… more
- ServiceNow, Inc. (Addison, TX)
- …purpose to make the world work better for everyone. You will be part of the Customer Outcomes team . Our purpose is to accelerate platform adoption and improve ... a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to...Support the professional development of others through mentoring + Experience in leveraging or critically thinking about how to… more
- Logitech (Austin, TX)
- …and customer narratives. + Build trusted relationships with engineering, customer experience , and support teams through in-person collaboration at Logitech's ... San Jose headquarters. + Participate in HQ-based planning sessions, cross- team initiatives, and customer briefings to help align internal priorities with field… more
- Sprinklr (Austin, TX)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... + Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of customer obsession,… more
- Palo Alto Networks (Dallas, TX)
- …leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one- team approach that ... and gaining buy-in from key stakeholders, either in a customer -facing or internal role; prior experience in...specifics for this position. + Proficient in English **The Team ** Our Solutions Consultant team members work… more