- Coinbase (Sacramento, CA)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a...self-service, and optimize support interactions to deliver an effortless experience . The CX Programs team leads strategy,… more
- Intuit (Mountain View, CA)
- **Overview** Join our Customer Success organization as a Customer Experience professional, leading a portfolio of external partners responsible for ... power revenue growth. You will be part of a team responsible for driving performance across multiple strategic partners,...for our Small Business customers. **Responsibilities** + **Elevate the Customer and Expert Experience ** - champion … more
- Burlington (Milpitas, CA)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team ...Store Closing Lead will provide a great Customer Service experience to all customers and… more
- Coinbase (Sacramento, CA)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team ... are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills...crucial role ensuring we deliver an outstanding high value customer experience globally. What you'll be doing… more
- Rubrik (Palo Alto, CA)
- …are skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood ... challenges that come your way. **About the role:** The Customer Experience Manager is a key role...+ Cross-Functional & Collaborative - Able to assemble and lead team initiatives/resources. + Excellent presentation, written,… more
- Coinbase (Sacramento, CA)
- …Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team , which is responsible for building, buying and configuring, ... satisfaction, and support quality at scale. * *Role*- You'll lead a distributed team of 30+ engineers...Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,… more
- Intuit (San Francisco, CA)
- …Intuit is seeking an experienced CX leader to lead a Credit Karma Customer Success team within Intuit's Consumer Ecosystem (TurboTax, Credit Karma). We have ... **Overview** Come join an innovative CX leadership team driving breakthrough growth and awesome customer...from a cross-functional perspective **Qualifications** + 7+ years of Customer Experience experience , including leading… more
- Pet Food Express (Danville, CA)
- …every customer enjoys a fun, friendly, and informative shopping experience while fostering a motivated, sales-focused team environment. Responsibilities: On ... solutions and trusted advice to create a memorable shopping experience . If you have a knack for sales, an...and coach Sales Associates in delivering exceptional service. They lead by example, inspiring their team to… more
- Paper Source (San Francisco, CA)
- …and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the ... continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience...compliance to company standards as it pertains to safety, customer experience and all store operations, including… more
- Highmark Health (Sacramento, CA)
- …a hybrid work model, requiring in-office presence Tuesday through Thursday. This Lead Architect, operating from a strategic leadership position, is instrumental in ... technical trade-offs. They design robust enterprise and solution architectures, lead cloud migration strategies, and architect advanced AI/ML integrations, always… more