- Crane Aerospace & Electronics (Burbank, CA)
- …and recovering all customer claims; Facilitate efficient communication and mediate customer disputes + Contribute positively as a team member with the ... their destination. Home to our Landing & Cabin Systems team , Crane A&E's brake control systems and premium cabin...and maintain strong relationships at all levels within the customer organization + Lead cross-functional teams as… more
- City and County of San Francisco (San Francisco, CA)
- …Administrator seeks a collaborative and innovative leader with a background in both direct customer service and multichannel customer experience to serve as ... city. + Directing, hiring, coaching and coordinating a large team of managerial, professional customer service and...Working closely with technology staff to continuously improve the customer experience and efficiency of the call… more
- Confluent (Sacramento, CA)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- Semios (Shasta Lake, CA)
- …Requirements We want you to succeed, so you will need: + 3-5 years of experience in a SaaS customer success, account management, or consulting role + ... are intricately aware of the challenges they face on a daily basis. Our team comprises individuals who love agriculture, nothing is more important than knowing your… more
- Under Armour, Inc. (Sacramento, CA)
- …leading tools, you will lead initiatives that strive to make every customer touch point a rewarding experience that reinforces and builds brand loyalty. ... customer needs, quality standards, and coaching opportunities with customer service leadership team improve the overall...Time, and Average Speed of Answer * Data Analysis experience preferred * Experience in Telephony and… more
- Applied Materials (Santa Clara, CA)
- …initiative to avoid and resolve customer problems. **Leadership** + May act as a team lead , may allocate work to more junior team member; provides ... you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a… more
- Amazon (Santa Clara, CA)
- …and optimize LLM infrastructure * Guide technical strategy for transforming both customer experience and Associate operations through generative AI About the ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI... team ACS supports core customer segments including… more
- SAP (San Francisco, CA)
- …your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges ... and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and...this role at this time. **The SAP Academy for Customer Success is a global development program designed for… more
- Amazon (Santa Clara, CA)
- …Ready to Transform Supply Chains with AI? Join AWS Supply Chain's team to pioneer our next-generation AI-powered decision intelligence platform. We're re-imagining ... As a key member of the AWS Supply Chain team , you'll drive the adoption of our solution, an...most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an… more
- Intuit (San Diego, CA)
- …enable growth through operational excellence. As a key leader within the GBSG Customer Success Business Operations team , you will partner with executive ... a Principal, Business Operations within the Global Business Solutions Group (GBSG) Customer Success organization. We are seeking a strategic and creative problem… more