- Guardian Life (Sacramento, CA)
- …solutions and actions are critical to Guardian's revenue growth, risk management and customer experience . Guardian created a Data Science Lab (DSL) to reimagine ... ** Lead AI Innovation Lead - Data Science Lab**...background in algorithms and a range of ML models + Experience leading team of Data Scientist of four… more
- Merck (Sacramento, CA)
- …site readiness and INT operational needs. + Identify strengths and risks to customer experience in the end-to-end patient journey. Develop and implement ... US Oncology Marketing, INT Treatment Site Strategy & Execution Lead ** The US Oncology business within our company is...risk-mitigation strategies and enhancement features to support optimal customer experience with INT. + Research and… more
- Oracle (Sacramento, CA)
- …effective project delivery on large complex engagements. Provides direction and mentoring to project team and as a project lead , assists project team with ... 8-10 years of experience relevant to this position. + Prior project team leadership or management experience . + Demonstrated ability to follow solid project… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …the project or program. **Home-based position with occasional travel. Part of team that supports National Implementations ** **The overall responsibilities of the ... Implementation Lead Project Manager include:** + Lead , facilitate,...+ Successfully manage the scope of the project, including customer priorities + Demonstrate a proactive approach to identify… more
- Amazon (Rancho Cordova, CA)
- Description Amazon's North American Customer Fulfillment team is looking for an intuitive, high-judgment, self-motivated, and creative communications ... professional to join its growing team ! Fulfillment Centers are where Associates bring Amazon orders...operations, associates to Senior Leaders * Be the employee experience advocate, representing and protecting this through all communication… more
- Intuit (San Diego, CA)
- …Services Growth team , you will be responsible for building and leading the customer experience practice to drive innovation in the way we attract and serve ... customer and expert measures focused on growth, customer experience and scalability. + Stay on...trends This position will report into the Assisted Services team within Consumer Ecosystem Customer Success and… more
- Intuit (San Diego, CA)
- …and most innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team , you will be responsible for driving the development ... of the customer experience strategy. By defining the program...to drive growth. You will lead a " customer -first" culture and mindset throughout your team .… more
- Cengage Group (Los Angeles, CA)
- …Program Management Lead will collaborate with Product Management, User Experience Development, Content Creation, Go-to-Market, Sales, Customer Support, and ... activities (eg, UX testing) are implemented effectively to drive a seamless customer experience . + **Detail program health** with actionable reporting on… more
- Coinbase (Sacramento, CA)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a...self-service, and optimize support interactions to deliver an effortless experience . The CX Programs team leads strategy,… more
- Burlington (Milpitas, CA)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team ...Store Closing Lead will provide a great Customer Service experience to all customers and… more