- Lockheed Martin (Orlando, FL)
- **Description:** You will be the DMSMS LRASM Execution Lead for the Production Program Management team \. Our team is responsible for managing the execution ... projects, including refreshes, redesigns, and product/material qualification testing\. You will lead a cross\-functional team to deliver world\-class proactive… more
- Mass Markets (FL)
- …target organizations. + Sales Presentations:Present and sell a range of customer experience measurement services, including mystery shopping, contact center ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Confluent (Tallahassee, FL)
- …positioning and new product launches, with a focus on pricing and monetization. + **Manage and lead a team of ~4-5 PMs** to plan and execute across the above ... take an "80/20" approach to moving a solution forward for ambiguous problems. + Lead and mentor a high-performing team , ensuring alignment on objectives and… more
- Burns & McDonnell (Orlando, FL)
- …and training procedures and make improvements to facilitate the best possible customer experience . + Build effective relationships with existing clients, ... clients. The selected candidate will join the Enterprise System & Integration team , which is focused on providing Enterprise Solution Services delivering high value… more
- Lumen (Tallahassee, FL)
- …resolve complex technical issues and coordinate service restoration. + Participate as a Lead or Subject Matter Expert (SME) in customer meetings, procedural ... team members with minimal supervision. + Apply strong customer service skills in a 24x7 call center environment,...equivalent IT technology awareness. Candidate has demonstrated technical helpdesk experience . + 5 + year of technical customer… more
- Coinbase (Tallahassee, FL)
- …key results. * Lead and manage technical programs to improve the customer experience and scale operations. * Establish key results, write technical PRDs, ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a...mission to provide the most trusted and value added customer support. Our team is dedicated to… more
- Wolters Kluwer (Tampa, FL)
- …As a Product Management Associate Director, **Associate Director of Product Operations** to lead and scale our product operations function. This role will serve as a ... critical bridge between product management, engineering, customer success, and go-to-market teams to ensure operational excellence, data-driven decision-making, and… more
- RTX Corporation (Largo, FL)
- …test solutions for Satellite Communications Programs. You will be joining and helping to lead a team driving the development of automated test solutions for ... has the capabilities, comprehensive portfolio, and expertise to solve customer ' toughest challenges and to meet the demands of...team . Example of this would be define and lead a Preliminary and Detailed Design Review. + Prepare… more
- Verint Systems, Inc. (Tallahassee, FL)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software...Ensure the right work is being done, work with Team Lead to know that product qualities… more
- TD Bank (Port Richey, FL)
- …time & money + Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either ... key role in Customer assessments, proactively identifies Customer solutions and lead -focused outbound sales activities... insights to be built to yield a deeper Customer experience and journey + Engages in… more