- Under Armour, Inc. (Albany, NY)
- …leading tools, you will lead initiatives that strive to make every customer touch point a rewarding experience that reinforces and builds brand loyalty. ... customer needs, quality standards, and coaching opportunities with customer service leadership team improve the overall...Time, and Average Speed of Answer * Data Analysis experience preferred * Experience in Telephony and… more
- Wegmans (West Seneca, NY)
- …different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the ... customer wait time + Manage performance of a team of Customer Service employees, providing resources,...together and enhancing the Company culture Required Qualifications + Customer service experience , preferably in a food… more
- Leviton (Melville, NY)
- …on international orders at the direction of supervisor, manager and/or lead Investigate and respond to all international customer /salespersons inquiries ... diploma required, college degree preferred 3 years of related experience and or training in a customer ...international orders at the direction of supervisor, manager and/or lead Investigate and respond to all international customer… more
- Robert Half Office Team (New York, NY)
- Description We are looking for an experienced Customer Service Manager to lead and enhance our customer support operations in New York, New York. This ... issues with professionalism, ensuring positive outcomes. * Train team members on superior customer service practices...best practices to drive continuous improvement. Requirements * Proven experience in customer service management or a… more
- Corning Incorporated (Corning, NY)
- …Organization (GLO) team as needed.** **o Gather all shipment weights/dims, customer details, and plant details to create bookings in Origin Manager.** + Maintain ... has strong preference for candidates with 2+ years of experience in Customer Service/ Corporate environment. +...processes. + Proactively and positively supports change and can lead change when required. + Motivated team … more
- Cardinal Health (Albany, NY)
- …throughout the day to address customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to business processes to ... working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis … more
- Kohler Co. (New York, NY)
- …to the Customer Success Manager. **Specific Responsibilities** + Provide best-in-class customer experience through calls, emails, chat, and video calls + ... to build new digital businesses that empower consumers to lead healthier lives. We explore how familiar experiences can...being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience … more
- Confluent (Albany, NY)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Google (New York, NY)
- …+ Bachelor's degree or equivalent practical experience . + 6 years of experience with cloud native architecture in a customer -facing or support role. + ... management, access control, attack vectors, and penetration testing. + Experience prospecting, and building and maintaining customer ...greenfield territories. You will be a part of a team of fellow Googlers working in an environment where… more
- TreeHouse Foods, Inc. (NY)
- …and results-driven Manager, Customer and Category Management (formally titled Customer Business Manager) to lead strategic growth initiatives across assigned ... buyer relationship for assigned categories and is the primary contact for the customer category team . + Sells the TreeHouse value proposition proactively and… more