- TD Bank (Warrensburg, NY)
- … Customer financial confidence; ensuring these activities are positively impacting Customer experience + Possesses comprehensive knowledge of the local ... Store location. The role is focused on leading a team to grow and deepen customer relationships...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Justworks (New York, NY)
- …features are delivered on time, within scope, and with high quality. + Lead customer -focused product development from ideation to execution while ensuring the ... guides scope and priorities. + Build and coach your team in customer -centric practices, promoting consistent, ...a product manager in a modern technology business. + Experience leading complex, cross- team initiatives from ideation… more
- Justworks (New York, NY)
- …with customer -centric design to protect and elevate the service experience . Strategic Planning & Cross-Functional Insights + Lead operational cadence ... fit right in. Who You Are You are deeply customer -obsessed-placing the customer experience at... Lifecycle & Retention Strategy + Define and optimize customer success engagement models, lifecycle journeys, and team… more
- Cengage Group (New York, NY)
- …new digital revenue streams by developing products that result in owning more of the customer experience and increasing the lifetime value of a customer . ... course to a personalized, outcomes-driven learning ecosystem that meets customer needs. + Lead our shift from...+ Partner with engineering, content, AI/ML teams, regulatory departments, customer experience , marketing and sales to drive… more
- Deloitte (New York, NY)
- Flexible Consumption Revenue Recognition Implementation Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with ... offices The Team Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We… more
- Deloitte (New York, NY)
- Flexible Consumption Billing Implementation Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... required The Team Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We… more
- Cognizant (Albany, NY)
- …the Role** We are seeking an Engagement Delivery Partner to join our CX/CRM Team supporting our Retail/CPG industry team ! As an Engagement Delivery Partner, you ... will be part of Delivery team and serve as a strategic advisor and subject...growing our client base, this role supports the entire customer lifecycle - from pre-sales solutioning through post-go-live adoption… more
- University of Rochester (Rochester, NY)
- …shares application administration knowledge and provides cross-training and peer support. May lead team meetings. Actively participates in, and may lead ... administration for projects or enhancements. + Actively participates in, and may lead , regular team retrospective events with a continuous improvement mindset.… more
- American Express (New York, NY)
- …the Product Operations team supports operational processes, servicing readiness, customer experience monitoring, controls, and risk governance. We are ... Defense. The Director, Product Servicing Strategy & Enablement, will lead a team that is focused on...Operations, etc.) and external partners to ensure a seamless customer experience across all existing solutions, enable… more
- Medtronic (Brooklyn, NY)
- …repair and technical support issues. + Provides timely information to the district team regarding customer concerns, issues and market opportunities. + Provide ... helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in...to existing and potential customers. Builds and maintains solid customer relationships and provides customer training at… more