- H&R Block (Houston, TX)
- …+ Experience supervising or managing people + History of delivering outstanding customer experiences What you'll bring to the team + Support the Multi-Unit ... all tax office associates accountable to the client service experience , with escalation to the Multi-Unit Team ...coverage and engaging with clients to deliver an outstanding experience + Lead daily activities to ensure… more
- American Express Global Business Travel (Austin, TX)
- …and best practices. + Lead weekly team meetings with the team to discuss volume, efficiency, customer deliverables, process, and service levels. + Serve ... to ensure consistency and training for all, using standard process approach, experience , and knowledge **Relationship Management** + Resolve customer inquiries… more
- ThermoFisher Scientific (Austin, TX)
- … experience is highly preferred. Non Interventional studies and/or Real World Evidence experience is also preferred. The team would also consider strong ... the time period specified in the contract with the customer . Interprets data on complex issues and makes good...experience in oncology and gene therapy. + The team is looking to hire at the Sr. CTM… more
- PagerDuty (Austin, TX)
- …Manager, Chat Experience ** PagerDuty is seeking a Principal Product Manager to lead Chat Experience across Slack and Microsoft Teams. In this role, you ... intuitive solutions + Define and measure success through adoption, customer satisfaction, and cross-platform experience quality **Basic...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team ,… more
- Acxiom (Austin, TX)
- Acxiom is seeking an experienced Adobe Experience Platform (AEP) Integrations Developer to lead the planning, design, and development of enterprise-grade ... data layer specifications. + Integration Development, Deployment and Management + Lead integration implementation and configuration of Adobe Experience Platform… more
- H&R Block (Sugar Land, TX)
- …you'll build client relationships that will grow stronger every year. Joining us as a Team Leader, you'll provide leadership to a customer -centric team of ... associates to execute on Service Standards recognizing outstanding associate contributions + Lead daily team meetings and communicate essential information to… more
- CDM Smith (El Paso, TX)
- …their full potential. The Infrastructure Services Group (ISG) is seeking a Regional Team Leader and Senior Specification Writer to lead our Specifications Group. ... including our technical services (TSU), construction (CCI) and federal (FSU). Builds customer centered team focus within QA requirements. - Monitors, updates… more
- Highmark Health (Austin, TX)
- …Developer, Technical Lead and Project Manager, based upon level of experience . + Effectively communicates with team members, customers, partners and ... performance and quality levels required by their customers. May mentor less experienced team members. **ESSENTIAL RESPONSIBILITIES** + Takes a lead role for… more
- Ethos Veterinary Health (Austin, TX)
- …encouraging employees to identify and act on opportunities to enhance the customer experience . + Champions a white-glove service philosophy, ensuring an ... Veterinary Client Experience Manager Join Our Growing Team ...passionate about delivering exceptional client experiences and ready to lead with purpose in a fast-paced, specialty veterinary environment?… more
- Mass Markets (TX)
- …or customer service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics such as AHT, ... industry. We are looking for a motivated and results-driven Team Leader to oversee a team of...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more