- TD Bank (Falls Church, VA)
- …service; supports service and advice strategies and tactics to improve the overall Customer experience + Proficient in Customer relationship tools, services, ... the ability to run the teller side, platform, and Customer escalations. The role supports driving a team... complaints + Leads the execution of the Store Customer experience plan/objectives; supports the execution of… more
- PagerDuty (Richmond, VA)
- … feedback) with financial impact (measured by win rates, retention and ARR). + Lead and grow a world-class team of Product Managers, with diverse backgrounds ... flow into PagerDuty from production systems, developer tooling, and customer service platforms enabling autonomous event intelligence. Using machine...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team ,… more
- Love's Travel Stops & Country Stores (Staunton, VA)
- …but not limited to, answering questions about menu offerings, and addressing customer needs. Additionally, assisting store cashier team members in cleaning ... all walks of life, brightening their day with top-notch customer service and maintaining a clean, stocked deli area....service and maintaining a clean, stocked deli area. No experience ? No problem! We will teach you! **Job Functions:**… more
- LifePoint Health (Richlands, VA)
- The Team Leader of Patient Access is responsible for the daily operation of all admitting functions. Works with Patient Access Director and Supervisor in identifying ... opportunities for improvement in customer satisfaction and quality performance. *_Essential Functions:_* * Responsible...the daily operations in admitting and serves as the lead resource for the admitting clerks. * Continually educates… more
- Amazon (Arlington, VA)
- …security across both internal and third-party services that we use to deliver the customer experience . You will need to be an exceptional organizational leader, ... is currently hiring for a Security Engineer to help lead a team of security engineers tackling...security research on AI-powered mechanisms for discovering and protecting customer data and applications at scale, effectively and efficiently.… more
- PagerDuty (Richmond, VA)
- …with confidence. + Lead Product Management for the external-facing customer analytics experience , aligning internal telemetry with externally communicated ... will surface insights that power monetization, roadmap prioritization, and experience optimization across the entire customer journey....has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team ,… more
- Lenovo (VA)
- … working with sales organizations in the IT or tech industry + Familiarity with customer experience metrics such as CSAT and NPS + Understanding of eCommerce ... We are looking for an experienced **eCommerce SMB Sales Transformation Manager** to lead the optimization of our SMB Sales Team 's Business Management System… more
- MANCON (Virginia Beach, VA)
- …responding appropriately to the customer 's operational requirements. Meetings with the customer may require business formal attire. The Lead Store Supervisor ... will be supported by the Corporate Contract Support Team . This is an hourly position. Responsibilities Lead...truck parts experience + 1 year inventory experience + 1 year customer service … more
- TD Bank (Vienna, VA)
- … Customer financial confidence; ensuring these activities are positively impacting Customer experience + Possesses comprehensive knowledge of the local ... Store location. The role is focused on leading a team to grow and deepen customer relationships...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Anywhere Real Estate (Virginia Beach, VA)
- …to transform our Employee Experience journey, and this high impact role will lead a talented team of 10 Compensation professionals. The Vice President of ... guided by a deep commitment to reimagine the consumer experience at any point in their home buying and...broader People Enablement team and business strategy. ** Team Leadership** + Lead , coach and develop… more