- WestRock Company (Aurora, IL)
- …complete a task or achieve a common goal and ensure a great customer experience \u202Fwhile demonstrating empathy. * Demonstrates an interest, willingness, and ... Career Opportunity: As a Customer Service Manager (CSM), you will...(CSM), you will simultaneously provide support to the leadership team by coaching and guiding Customer Account… more
- Celestica (Chicago, IL)
- …ID: 126493 Remote Position: Yes Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of one or more ... directors for a large strategic customer , or customer group. The Global Accounts General Manager ...(as needed) program tracking or business meetings with the customer & internal account team members to… more
- Celestica (Chicago, IL)
- …Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global Customer Business Unit ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more
- Confluent (Springfield, IL)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... account and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... office. **Our ideal candidate will have** + 7+ years experience working in Customer Success, Account Management,... outcomes; including deciding when to include our executive team or c-suite in customer escalations, how… more
- Keeper Security, Inc. (Chicago, IL)
- …group of proven performers and highly successful Customer Success professionals. Our team is full of seasoned technologists, with experience selling into SME ... Customer Success Managers to join a high producing team within our B2B sales division. This can be...opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with… more
- SAP (Chicago, IL)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, ... are early in their career.** **Who You'll Become** The Customer Success Manager (CSM) works directly with...ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience… more
- Proofpoint (Chicago, IL)
- …individual to join our growing field services team . The mission of the Customer Success Manager is to ensure that our customers realize the full value ... above all a passion for ensuring a world class customer experience **Your day-to- day:** + Guide...team + Ability to identify company needs for customer initiatives and lead those initiatives across internal teams,… more
- Cengage Group (Chicago, IL)
- …+ Advocate for the customer internally and ensure a seamless, high-impact experience ** Team & Process Leadership** + Share best practices and insights to ... Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a...improve team workflows and customer outcomes + Support… more
- ISC2 (Springfield, IL)
- …empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible for ensuring ... **Leadership & Strategy** + Build, lead, and mentor a team of Customer Success Account Managers (CSAMs)...training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education,… more